National Manager - Global Business

Glovis•Irvine, CA

19h•Onsite

About The Position

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The National Manager - Global Business leads strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL/TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.

Requirements

Excellent written and verbal communication skills with English Required
General understanding of the Supply Chain Management and the logistics industry Required
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
Ability to establish business plan and proceed new business developments/projects Required
Must be proficient with PCs Required
Bachelor Degree Required
8 - 12 years of direct experience in Supply Chain Management, Freight Forwarding Required
1 - 3 years of supervisory experience Required

Nice To Haves

Some verbal skills in Korean Preferred
Masters Degree Preferred
10 -15 years of direct experience in Business Management, Business Development Preferred
4 - 7 years of supervisory experience Preferred

Responsibilities

Acquire and manage new external multinational key accounts requiring cross-border and multi-modal logistics support, focusing on maximizing Gross Profit
Drive new 3PL/TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue
Serve as the primary point of contact for global clients, ensuring consistent excellence in communication and service delivery
Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external deals
Serve as primary contact for global clients, ensuring consistency in communication and service delivery
Design and implement customized logistics programs tailored to global supply chain structures for external businesses
Collaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
Drive revenue growth by identifying upselling opportunities across multiple 3PL/TPL services (FFW, Drayage, Warehousing, etc.)
Deliver data-driven performance reviews to maintain transparency and drive continuous improvement
Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
Identify risks and lead mitigation plans to ensure service reliability for high-profile clients
Represent Glovis in key client meetings and to support executive level attendees
Train and support operational team/staff to develop clear SOPs by each client by service product
Collaborate with internal teams to enhance service offerings and align with global customer trends
Lead cross-functional projects to optimize global-to-local supply chain integration
Provide market intelligence to support investment decisions in infrastructure and capacity
Lead implementation of new accounts including contract setup, system integration, and training
Support issue resolution and act as escalation point for complex customer concerns
Develop long-term account plans focusing on mutual growth, innovation, and partnership
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement