Business Development Manager, National Accounts

Global Industrial • Milwaukee, WI

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About The Position

Global Industrial has been an industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses throughout North America. The company carries over 1.7 million industrial, material handling, and business products sold through its website, corporate sales people, and full-color catalogs, constantly increasing product offerings to meet diverse and changing customer needs. Their customer base includes small to large corporations, institutions, government agencies, and consumers. This role focuses on engaging Group Purchasing Organization member bases to target new customers for Global Industrial and managing these newly created accounts to solidify and grow relationships through ongoing account management.

Requirements

• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
• Self-motivated with superior problem solving and negotiation skills.

Responsibilities

• Engage Group Purchasing Organization member base to target net new customers for Global Industrial.
• Manage newly created customer accounts this person will solidify and grow the relationship through ongoing Account Management.
• Develop and manage a tactical account/territory sales plan.
• Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
• Extensive researching, competitor and market analysis.
• Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria.
• Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
• Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
• Build trust and credibility with clients.
• Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning.
• Assist your customer with finding solutions that will help them achieve their goals and added value.
• Provide support, information, and guidance by researching and recommending new profit and service improvements.
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
• Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits.
• Courtesy and timely follow up are key.
• Understanding of Global Equipment Company industry and products.
• Stay abreast of industry trends.
• Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport.
• Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails.
• Ability to effectively persuade by asking intelligent business questions to determine customer needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed