National Key Accounts Sales Manager

A. O. Smith Corporation•Lebanon, TN

70d•Hybrid

About The Position

The National & Aquatics Key Accounts Sales Manager is responsible for driving profitable revenue growth across assigned national key and specialty accounts for tank and boiler products and dedicated aquatics-focused customers. This role supports both large, multi-location national customers and specialized aquatics accounts, including hospitality, municipal, fitness, and recreational facilities. The position is sales-focused, emphasizing specification influence, project development, distributor coordination, and successful conversion of pool heater opportunities across commercial and residential aquatic applications. This position also works collaboratively with other regional sales managers/senior sales managers within the company to support sales goals.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, or a related field.
Minimum of five (5) years of experience in national accounts, key account sales, or aquatics-related commercial sales.
Experience selling HVAC, water heating, pool equipment, or related mechanical systems.
Demonstrated ability to manage complex, multi-stakeholder sales cycles.

Nice To Haves

MBA or advanced business degree preferred.
Working knowledge of pool heating technologies, hydronic systems, or commercial HVAC solutions.
Experience supporting national account programs and specialized aquatics customers.
Strong financial acumen including pricing strategy, margin management, and forecasting.
Excellent communication, presentation, and negotiation skills.
Proficiency with CRM systems and Microsoft Office tools.

Responsibilities

Manage and grow assigned national key accounts and aquatics-focused key accounts with responsibility for pool heater sales performance.
Develop and execute sales plans that address both national account strategies and the unique requirements of aquatics customers.
Build and maintain senior-level relationships with national account decision-makers, aquatics operators, owners, and contractors.
Serve as the primary sales contact for pool heater-related pricing, specifications, and contract discussions within assigned accounts.
Drive new business opportunities within commercial and residential aquatics markets, including hotels, resorts, multifamily, aquatic centers, and municipal pools.
Engage engineering firms, design-build contractors, mechanical contractors, and pool specialists to influence specifications and system selection.
Identify and pursue national rollouts, program business, and repeat-project opportunities related to pool heater applications.
Develop customer-specific value propositions emphasizing system reliability, performance, energy efficiency, and lifecycle cost.
Collaborate with national and regional distributors to support both national account programs and aquatics-focused projects.
Coordinate closely with regional sales teams and manufacturer representatives to ensure consistent coverage and execution.
Support distributor and customer training related to pool heater products, applications, and system solutions.
Assist in resolving commercial, logistical, and delivery issues to ensure customer satisfaction.
Maintain accurate sales forecasts and opportunity pipelines for national key and aquatics accounts.
Provide demand forecasts and project visibility to support SIOP and operational planning.
Track baseline sales growth, new project wins, and program performance across assigned accounts.
Communicate regularly with sales leadership regarding account status, risks, and growth opportunities.
Represent the company in customer meetings, site visits, and industry events related to key accounts, pool heating and aquatics markets.
Serve as a knowledgeable sales resource on key accounts, pool heater applications, codes, and market trends.
Gather customer feedback to support continuous improvement in sales execution and customer support.