National Key Account Manager - Pet

Nutreco•St. Marys, ON

4d•Onsite

About The Position

Join Our Purpose - Feeding the Future. Role: National Key Account Manager - Pet. Location: St. Marys, ON. Hours: 37.5 hours per week. Vacancy Type: Replacement (Legislative Leave Coverage, Fixed-Term Contract). Why join us? Get ready to own critical customer relationships as a National Key Account Manager - Pet at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come. Join us in this impactful role and help drive the continued growth of our private label pet food business across Canada. Own your direction, own your development and own your path.

Requirements

Post-secondary education in Business, Animal Science, or a related field, combined with relevant practical experience
4-6 years of sales and account management experience
Experience managing business-to-business customer relationships
Experience within the Consumer Packaged Goods (CPG) industry
Experience working with private label products and national retail accounts
Experience with FMDC and retail customer environments
Strong negotiation, presentation, contractual, and relationship-building skills
Strong analytical, organizational, and time-management skills
Excellent verbal and written communication skills
Ability to effectively manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, Teams, CRM systems, customer portals, and GS1 platforms
Strong understanding of sales processes, account planning, and customer development
In-depth understanding of business environments and sales financials
Demonstrated ability to build and retain customer relationships
Ability and willingness to travel as required

Nice To Haves

Bachelor's or Master's degree and relevant sales training preferred
Bilingualism in French and/or Spanish is considered an asset

Responsibilities

Manage major national grocery and mass pet food private label accounts
Lead account management activities including meetings, customer portals, pricing, and product management
Support new product development initiatives and commercialization activities
Evaluate competitive products and market opportunities to advance private label strategies
Lead customer negotiations and pricing discussions
Develop and execute account plans to achieve sales objectives
Maintain a proactive, value-added sales approach
Identify and acquire new customers while growing existing business relationships
Build customer value by identifying needs and recommending suitable products and solutions
Resolve customer concerns, inquiries, and service issues efficiently and professionally
Collaborate with internal teams to ensure successful account execution and customer satisfaction
Monitor account performance and identify opportunities for continuous growth