National Field Manager
About The Position
The National Field Manager (NFM) will manage Field Operations Managers nationwide and has the potential to manage other positions. NFM will lead the field management team for the entire program nationwide, partnering with the client, client services team, Talent Acquisition/Onboarding teams overseeing the hiring process of field teams. In addition, the NFM will partner closely with the Internal Operations and Client Operations teams on mass communication needs, Standard Operating Procedure (SOP) needs, reporting needs, KPIs, compliance and bonus measurements for Field Ops Managers. The NFM will also work directly with the Field Ops Managers on weekly priorities for the team and performance management escalations. NFM will closely manage payroll to ensure unapproved overtime is minimized, ensure hourly budgets and expenses by store are closely monitored, and hold team accountable to established KPIs.
Requirements
- Management experience
Responsibilities
- Manage Field Operations Managers nationwide.
- Lead the field management team for the entire program nationwide.
- Partner with the client, client services team, Talent Acquisition/Onboarding teams overseeing the hiring process of field teams.
- Partner closely with Internal Operations and Client Operations teams on mass communication needs, Standard Operating Procedure (SOP) needs, reporting needs, KPIs, compliance and bonus measurements for Field Ops Managers.
- Work directly with Field Ops Managers on weekly priorities for the team and performance management escalations.
- Closely manage payroll to ensure unapproved overtime is minimized.
- Ensure hourly budgets and expenses by store are closely monitored.
- Hold team accountable to established KPIs.
Benefits
- Equal opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
