National Executive Director - Special Spaces

Spano Pratt•Knoxville, TN

2d•Hybrid

About The Position

Special Spaces, Inc., founded in 2004, is a nonprofit organization dedicated to creating dream bedroom makeovers for children battling cancer. The goal of Special Spaces is to provide these children with a special space where children sleep and rest and also play and thrive — a space to just to be a kid! A custom bedroom designed just for them. Special Spaces is a high-touch, high impact organization that measures success by the quality of the experience. This effort is done with teams of dedicated volunteers, sponsors, community partners, and donated goods and/or services. Through its 10 chapters across 9 states, the organization transforms approximately 200 bedrooms a year into comforting, healing spaces where children can rest, recover, and dream. Special Spaces work is powered by a passionate network of volunteers who bring skill, creativity, and heart to each makeover…. One Child. One Room. One Day….at a time. The National Executive Director serves as the chief executive of the entire Special Spaces, Inc. network of 10 chapters, providing strategic, operational, and mission-driven leadership to a growing, chapter-based business model dedicated to creating healing bedroom spaces for children with cancer. Reporting to the Board of Directors, the National Executive Director will lead the organization into its next phase by translating a unifying strategic framework into action, strengthening alignment across national leadership, local chapters, and the Board, while building the systems and infrastructure needed for sustainable growth. This leader will oversee day-to-day operations, ensure financial health, and enhance consistency and support across a decentralized network of chapters. The National Executive Director will also expand national partnerships and fundraising efforts, while fostering strong relationships with chapter leaders, volunteers, donors, and partners. This is a unique opportunity for a mission-driven, operationally strong leader to team build and scale an organization delivering meaningful, immediate impact to children and families nationwide.

Requirements

10+ years of progressive leadership experience, including 5–7+ years in senior/executive roles, within nonprofit, mission-driven organizations is a plus
Demonstrated success translating strategy into execution, including setting goals, KPIs, and driving organizational alignment
Experience leading in decentralized, multi-site, or chapter-based environments
Experience building systems, processes, and infrastructure to support growth and consistency
Strong track record of fundraising success, including major gifts, corporate partnerships, and/or national sponsorships
Demonstrated financial acumen, including budgeting, forecasting, and financial oversight
Exceptional written and verbal communication skills, with the ability to engage and align diverse stakeholders
Proven success in relationship-building across boards, staff, volunteers, donors, and community partners
Experience partnering effectively with a Board of Directors, supporting Board development, governance and leveraging board engagement
Demonstrated ability to manage multiple priorities and lead through complexity, change, and growth

Nice To Haves

Ability to lead and scale a growing national nonprofit through strong business acumen, financial oversight, organizational structure, systems development, and long-term strategic planning while preserving the mission-centered culture of the organization. Adaptable, resourceful, and solutions-oriented with a builder mindset.
Exceptional ability to communicate openly and transparently while building trust and alignment among chapters, board members, national leadership, donors, volunteers, families, and community partners across a federated organizational model.
Demonstrated success in fundraising, donor cultivation, corporate sponsorships, and brand visibility, with the ability to inspire philanthropic investment and elevate Special Spaces’ national awareness and impact.
Deep passion for the mission and a genuine sense of empathy, humility, and service leadership, with the ability to connect authentically with children, families, volunteers, and stakeholders during emotionally sensitive situations.
Capacity to thoughtfully lead organizational evolution by implementing stronger systems, accountability, onboarding, consistency, and shared services while balancing growth with the organization’s entrepreneurial and relationship-driven culture. Courageous and confident, with the ability to navigate ambiguity, complexity and tension.
Ability to foster an inclusive, supportive, and team-oriented culture that values listening, shared decision-making, volunteer engagement, board partnership, and leveraging the strengths and perspectives of diverse chapters and stakeholders.

Responsibilities

Provide visionary and operational leadership to advance Special Spaces’ mission while strengthening alignment across a decentralized, chapter-based network.
Translate the organization’s strategic framework into clear priorities, goals, and measurable outcomes.
Lead short- and long-term planning, including growth strategy, chapter development, and organizational sustainability.
Define enterprise-wide standards and performance expectations and performance metrics to drive consistency and accountability across chapters.
Serve as a change leader, guiding the organization through continued evolution.
Foster a one team culture that balances national alignment with local chapter engagement.
Develop and execute a national fundraising strategy, including corporate partnerships, major gifts, and philanthropic initiatives.
Personally engage in donor cultivation, solicitation, and stewardship, particularly with high-impact and national-level supporters.
Identify and expand national sponsorship opportunities that can scale across multiple markets.
Partner with chapters to strengthen local fundraising capacity and share best practices.
Oversee development operations, including donor systems, pipeline management, and performance tracking.
Oversee day-to-day operations, ensuring high-quality, mission-aligned program execution across all chapters.
Develop and implement standard operating procedures (SOPs) and a strengthened shared services model.
Monitor and evaluate program performance, chapter effectiveness, and impact metrics.
Support chapters at varying stages by providing tools, training, and operational guidance.
Identify opportunities to enhance family experience and long-term engagement.
Lead the annual budgeting process and oversee financial planning in alignment with strategic goals.
Monitor financial performance, including revenue, expenses, and cash flow, and adjust strategies as needed.
Evaluate and refine the revenue-sharing model to ensure clarity, equity, and value across chapters.
Ensure compliance with financial policies, controls, and regulatory requirements.
Partner with finance leadership and the Board to strengthen financial infrastructure and reporting.
Communicate the organization’s mission, vision, and impact to donors, partners, and the broader community.
Elevate and steward the organization’s external presence and strategic partnerships with corporate, philanthropic, and community partners.
Represent Special Spaces through speaking engagements, media, and public forums.
Strengthen internal communications to ensure transparency and alignment across chapters and stakeholders.
Promote a compelling national brand narrative that supports growth and awareness.
Serve as a strategic partner to the Board, supporting Board development, governance, planning, and decision-making.
Prepare and deliver regular reports on organizational performance, financials, and strategic progress.
Assist in board development, including recruitment, onboarding, and committee engagement.
Leverage board members’ expertise, networks, and resources to advance organizational priorities.