National Business Process Specialist

Marsh McLennan•Montreal, QC

9d•Hybrid

About The Position

Mercer Canada is seeking a National Business Process Specialist for its Montreal or Ottawa offices. This is a hybrid role requiring onsite presence three days per week. The specialist will partner with the Canada Health Practice Leader to manage operations, financial forecasting, and staffing budgets, while also supporting consultants and strategic initiatives. Key responsibilities include delivering financial reports and analysis and executing cross-functional projects with urgency and attention to detail. Mercer is a business of Marsh, a global leader in risk, reinsurance, capital, people, and investments, and management consulting, advising clients in 130 countries. Marsh is committed to fostering a diverse, inclusive, and flexible work environment, aiming to attract and retain top talent and embracing diversity across various characteristics. They also provide reasonable accommodation for disabilities or medical needs.

Requirements

5+ years of experience in a corporate environment.
Interest in the inner workings of managing a multi-million-dollar enterprise, its businesses and its people.
Strong business acumen and analytical mindset.
Good with numbers and finance basic acumen.
Independent, self-starter able to work at a face pace and under pressure.
Manage various high-profile activities simultaneously with strong project management capability.
Experience managing demanding deadlines, changing requirements, and working with limited resources or information.
Very strong interpersonal skills and ability to work with a wide range of stakeholders.
Very high standards of quality, accuracy and timeliness, with a bias to execution
Excellent written and verbal communication skills include developing coherent and concise emails and presentations.
Strong working knowledge of Excel and PowerPoint.
Agile with collaborative working tools such as SharePoint, Teams and other emerging tools.

Nice To Haves

Bilingualism (English and French)

Responsibilities

Analyze and prepare the financial forecast for the team (gathering the information on the commission forecast, following up on write-offs and accounts receivables)
Support the preparation of materials for Leadership meetings
Work closely with the National Practice Leader to drive key initiatives across the organization, including business key leadership presentations and other special projects.
Drive effectiveness and organization: Support sales analysis and reporting for leadership
Monitor closely cash vs forecast and follow-up with stakeholder where appropriate
Support our FP&A team with additional practice-level analysis of our financial results and forecast
Support staffing strategy, including coordination of requisitions / budget with HR and finance
Oversee license management in collaboration with Legal and Audit Teams.
Facilitate effective interactions with internal/external constituents and track progress on action items
Work with internal Audit team to review the Business resiliency plan
Participate in cross-functional teams and build relationships across the organization
Execution of selected key initiatives in support of the Practice’s strategic agenda.