National Accounts Parts Sales Specialist
About The Position
The Field Sales Specialist III (iNAM) provides customers and fleets with aftermarket parts management support in the areas of parts sales, customer service, parts product support and fleet business performance. This role is responsible for providing fleets and customers with aftermarket parts management support in the areas of parts sales, product selection, RFP/Bid support analysis, preparation, and delivery. The goal is to grow parts sales from DTNA with assigned fleets. This iNAM position will work closely with new truck sales colleagues in establishing sales and growth opportunities supporting end-to-end product and customer support contributing to best in class TCO and value to our fleet customers. It also involves working closely with supporting dealers selling to fleet customers to identify opportunities for mutual support and parts sales opportunities.
Requirements
- BS/BA and prefer 5-7 years relevant experience or 8 years of relevant experience in lieu of degree
- Strong oral and written communication skills and presentation skills
- Ability to work at all levels of the organization and with cross-functional area
- Able to work, and prioritize tasks independently
- Working knowledge of DTNA's Paragon parts system
- Strong sales track record and product sales background
- Parts product knowledge as it pertains to and supporting commercial vehicles
- Experience with Aftermarket systems (parts Pro, Skuggle, RimPro, Tableau, Paragon, etc)
- Experience in working with MS word, Excel, One Note, etc…
- Willing and able to Travel 25% time
Responsibilities
- Work closely with parts DPM’s to identify and improve operational performance of parts department at the dealer level to improve fleet support.
- Initiate innovative methods of data analysis along with fleet consultations to identify opportunities to grow partnerships as well as support in parts sales.
- Conduct “business unit reviews” of fleet performance and consult on Continuous Improvement opportunities to drive additional value to fleets and DTNA.
- Establish harmonious relationships with fleets key operational support and purchasing departments/personal.
- Provide headquarters staff with ongoing fleet intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities.
- Provide internal management advice to grow and realize both fleet marketing and financial goals in parts.
- Assist fleet personnel in the development of an annual business plan for parts.
- Work closely with Regional Network Operations Manager to integrate dealer parts business plans into comprehensive business plans for the entire dealer/distributorship.
- Provide Service Addressable Market (SAM) Parts sales analysis to assist corporate and supporting sales dealer/distributors in the development and execution of effective aftermarket parts marketing plans.
- Provide technical fleet parts assistance to identify parts for optimal performance, value and fleet TCO.
- Monitor sales performance and develop strategies to capture, maintain and grow relationships and parts sales.
- Regularly call on end customers independently as well as with dealer sales/service personnel.
- To provide fleets and customers with aftermarket parts management support in the areas of parts sales, product selection, RFP/Bid support analysis, preparation, and delivery.
- Grow parts sales from DTNA with assigned fleets.
- Regularly call on end customers independently as well as with dealer sales/service personnel.
- Initiate innovative methods of data analysis along with fleet consultations to identify opportunities to grow partnerships as well as support in parts sales.
- Provide headquarters staff with ongoing fleet intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities.
Benefits
- annual bonus program
- 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance and volunteer paid time off
- short-term and long-term disability plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
