National Accounts Manager

Grainger Businesses • Los Angeles, CA

1d • Remote

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Retain and reach multi-site accounts with the MRO potential of $15-$55 million. Develop headquarters and site-specific relationships to improve contract compliance, expansion and to ensure Grainger becomes the primary MRO provider in both product and services. The National Accounts Manager role reports to the Director, National Accounts. You will negotiate profitable agreements, ensure the implementation and compliance to agreements both with the customer and direct sales team and Grainger resources.

Requirements

• Bachelor's Degree Preferred
• 3+ years experience in Sales Performance selling a structured value proposition.
• Demonstrated proficiency/competency in the following areas:
• Increase Profitable Growth
• Close Through Logical Steps
• Develop Knowledge of Grainger Solutions
• Maximize Contract Value
• Inspire Teamwork
• Prioritize Work Through Logical Analysis
• Negotiate Win-Win Solutions
• Provide Structured Development
• Make Joint Calls
• You will work with all teams, across all levels within the Company and customer.
• This is a remote role but you will travel approximately 60% - 75% of the time.

Responsibilities

• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings.
• Develop programs and plans for the accomplishment of Company sales, GP and related services goals.
• Maintain profitable growth with existing National Accounts.
• Develop/negotiate new agreements that position Grainger as the Primary or sole source MRO provider.
• Evaluate and negotiate the development, or discontinuation of Customer agreements through the contract management process.
• Coach Field Sales Team members relative to the strategic implementation of customer specific market plans while providing feedback for their professional development.
• Provide leadership in Change Management methodology throughout the customer's organization.
• Create a relationship and communication plan with field and support management.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees