National Accounts Manager

PharmaLink • Largo, FL

2d

About The Position

Position Summary: The National Accounts Manager is responsible for managing strategic customer accounts at a national level, maximizing all opportunities for revenue within the accounts while performing general account maintenance activities. Additionally, this role will create and build client relationships, develop, and facilitate the proposal process for specific clients including budget and pricing development, proposal writing, and presentations. Essential Duties & Responsibilities: Work as liaison between select customers, executive leadership, and other departments. Monitor the performance of clients over time to ensure that they remain satisfied with services. Establish relationships with potential clients and maintain relationships with current clients. Coordinate with other departments to ensure that all services are delivered as promised. Seek opportunities for business development within a defined area or sector. Meet with prospective clients to determine needs and identify new opportunities. Networking within national accounts to secure all business opportunities. Prepare and hold regular meetings with internal stake holders about the performance and status key accounts. Prepare and present business reviews, product, and service presentations to support current customers. Present service offerings to new prospects in various meetings and trade events. Proactively manage accounts to forecast, contract, and performance requirements. Provide National Accounts with top tier customer service experience. Arranging and conduct meetings with all relevant decision makers. Conduct meetings and presentations to assess opportunities for sales. Represent the company at various trade events, seminars, meetings as directed. Work independently and collaboratively in creating, negotiating, and closing agreements. Partner with leadership to devise and implement strategies for meeting all performance targets. Performs other job-related duties and responsibilities as assigned.

Requirements

• Previous experience managing national accounts for a similar company.
• Commanding knowledge of industry practices and company offerings.
• Exceptional written and oral communication skills.
• Proficiency with CRM systems and MS Office Suite.
• Excellent interpersonal skills and a proven track record of growing business within large accounts.
• Strong prospecting, relationship building, and customer service skills with the ability to recognize and solve customer issues in a timely fashion as well as the ability to maintain strong working relationships with employees.
• Ability to work with and influence others, both internal and external to the organization, to achieve mutually beneficial results and common goals.
• Ability to solve complex problems for clients while navigating company systems and resources.
• Requires some travel and the ability to work flexible hours as needed.
• Working knowledge of corporate finance and enterprise information systems.
• Ability to meet deadlines and sales targets.
• Ability to work independently and remotely.
• Bachelor’s Degree in business or related field and minimum of 4 years of relevant work experience

Responsibilities

• Work as liaison between select customers, executive leadership, and other departments.
• Monitor the performance of clients over time to ensure that they remain satisfied with services.
• Establish relationships with potential clients and maintain relationships with current clients.
• Coordinate with other departments to ensure that all services are delivered as promised.
• Seek opportunities for business development within a defined area or sector.
• Meet with prospective clients to determine needs and identify new opportunities.
• Networking within national accounts to secure all business opportunities.
• Prepare and hold regular meetings with internal stake holders about the performance and status key accounts.
• Prepare and present business reviews, product, and service presentations to support current customers.
• Present service offerings to new prospects in various meetings and trade events.
• Proactively manage accounts to forecast, contract, and performance requirements.
• Provide National Accounts with top tier customer service experience.
• Arranging and conduct meetings with all relevant decision makers.
• Conduct meetings and presentations to assess opportunities for sales.
• Represent the company at various trade events, seminars, meetings as directed.
• Work independently and collaboratively in creating, negotiating, and closing agreements.
• Partner with leadership to devise and implement strategies for meeting all performance targets.
• Performs other job-related duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees