National Accounts Manager

SRS Distribution•McKinney, TX

6d•Hybrid

About The Position

The purpose of the National Accounts Manager role at the Company is to strategically oversee and cultivate robust relationships with our key national accounts, ensuring alignment with corporate objectives and driving sustainable business growth. This pivotal position is tasked with leading initiatives that enhance customer satisfaction and loyalty, leveraging market insights and cross-functional collaboration to deliver innovative solutions that meet evolving client needs. By implementing dynamic account plans and utilizing data-driven performance analytics, the National Accounts Manager will play a crucial role in maximizing revenue generation and expanding market share, while also mentoring a high-performing team to uphold the excellence the Company is known for.

Requirements

Bachelor's degree in Business, Sales, Marketing, or a closely related discipline.
At least 8-10 years of proven experience in account management, with significant tenure managing national accounts within a Fortune 100 or equivalent high-performance environment.
A demonstrable history of meeting and surpassing sales targets with a focus on revenue growth.
Strong analytical and strategic thinking skills, with proficiency in using CRM software and analytical tools to enhance performance outcomes.
Proven ability to communicate, present, and influence effectively across all organizational levels, inclusive of executive and C-suite levels.
Strong strategic thinking and negotiation skills, coupled with a results-oriented approach.
Excellent organizational skills with the capacity to manage multiple accounts and initiatives simultaneously.
Demonstrated leadership competencies with experience in mentoring and nurturing high-performing teams.

Nice To Haves

An MBA or equivalent advanced degree is preferred.
Advanced proficiency in utilizing data analytics and business intelligence tools to forecast trends and inform strategic planning.
Demonstrable experience in managing comprehensive contract negotiations and complex sales cycles within a highly competitive industry landscape.
Distinguished ability to adapt and thrive in a fast-paced, dynamic corporate environment, exhibiting agility in responding to changes and unforeseen challenges.
Proven expertise in building and maintaining robust networks of key industry contacts and leveraging these relationships for strategic advantage.
In-depth understanding of regulatory compliance and risk management principles pertinent to [Industry] sectors on a national scale.
Prior experience in implementing customer-centric strategies that prioritize client satisfaction and retention across large-scale operations.
Recognition for driving process improvement initiatives and leading transformative projects that enhance operational efficiencies and customer experience.
A proven track record of fostering innovation within teams, encouraging creative problem-solving and breakthrough solutions for complex client needs.
Exceptional intercultural competence with experience in managing accounts across diverse geographic regions and navigating varying market dynamics.
Demonstrated commitment to corporate social responsibility and sustainability, aligning business objectives with ethical practices and community engagement.
An MBA or equivalent advanced degree is strongly preferred, with a focus on developing strategic account management capabilities and leadership acumen necessary for managing national accounts within a Fortune 100 environment.
Certified National Account Manager (CNAM) or Certified Key Account Manager (CKAM), or other industry relevant certifications.

Responsibilities

Lead Strategic Account Oversight: Direct the comprehensive management of premier national accounts, ensuring synergy with overarching corporate objectives and strategic goals.
Drive Sales Growth and Profitability: Formulate and execute innovative account plans to boost sales growth, enhance profitability, and identify opportunities for business expansion within existing accounts.
Deliver Performance Insights: Leverage advanced analytics to evaluate account performance, providing strategic insights and detailed reporting to senior leadership to guide decision-making.
Foster Cross-Functional Integration: Collaborate with internal departments, including sales, marketing, and product development, to ensure integrated service delivery that aligns with client needs and market demands.
Enhance Customer Engagement: Act as a trusted client advisor by addressing complex needs proactively, optimizing customer satisfaction, and resolving potential issues efficiently.
Utilize Market Intelligence: Conduct thorough market trend analysis to inform strategic direction and adjust service delivery models in response to evolving customer expectations and industry shifts.
Mentor and Develop Talent: Provide leadership and mentoring to junior team members, nurturing a high-performance culture focused on continuous improvement and professional growth.
Maintain focus on results-driven outcomes and maintain strategic alignment with the Company’s mission to drive excellence in account management and customer satisfaction.