National Accounts Manager - Datacom

Resideo Technologies, Inc.•Plainview, NY

42d•Remote

About The Position

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers. You will be the main point of contact that is responsible for the overall relationship with the leadership of select National Accounts customers and our internal executive leadership. You will be accountable for leading strategic growth in assigned National accounts. This role requires strong communications, leadership, and strategic thinking skills, along with comprehensive knowledge of distribution sales, pricing, and account management best practices.

Requirements

8+ years of Outside Sales experience
Exceptional customer service and relationship-building skills
Possess and maintain a valid driver's license and satisfactory driving record

Nice To Haves

Established relationships with Store Managers and Regional Account Specialists
Excellent communication and presentation skills
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
Strong listening and attention to detail skills
Proven history of meeting or exceeding sales objectives
Solid MS Office skills (Word, Excel, Outlook, PowerPoint) and Salesforce experience
Proven ability to cold call customers to obtain new business
Ability to demonstrate a high level of ownership, work well with little to no supervision, be results-driven, self-motivated
Experience negotiating with key stakeholders at leading enterprise companies

Responsibilities

Primary Account Contact: Be the main point of contact for ADI and selected National Account customers, building close relationships, and delivering first-class customer experience.
Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists (RAS) and store teams to drive revenue and margin growth in the local area.
Customer Lifetime Value: Unlock customers' potential through the value proposition of ADI to leverage the value of the customer lifetime.
Credit & Collections Support: Work with ADI's Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
RAS Support and Collaboration: Partner through RAS for meeting preparedness, daily account activity, and customer strategy.
Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies.
Account Profiling: Maintain up-to-date profiles by utilizing Profile Sheets and in-house documentation to guide sales strategy and tactics.
Exclusive Brands Strategy: Develop and implement a strategy for expanding use of ADI's Exclusive Brands within every National Account group you are responsible for.
Opportunity Management: Manage opportunities through the use of Salesforce, keep the pipeline active, and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability.