National Accounts Manager

Radius Recycling•Atlanta, GA

About The Position

The National Accounts Manager reports directly to the Vice President of Recycling Services and is responsible for managing relationships with existing suppliers of ferrous and non-ferrous recyclable metals, ensuring supplier satisfaction, and driving procurement strategies to meet company goals. The National Accounts Manager is also responsible for growing an established portfolio of industrial manufacturing accounts that require soliciting and procuring metals, negotiating pricing and contracts, sourcing new suppliers, and maintaining competitive market knowledge. Success in this position requires strong communication, negotiation, and analytical skills, as well as a deep understanding of metal commodities, processing costs, and market conditions. The National Accounts Manager must be proactive, self-motivated, and capable of working independently while collaborating with internal teams to deliver value-added solutions. This role focuses on maintaining strong relationships, maximizing account value, ensuring operational excellence, and identifying opportunities for incremental growth while delivering consistent service, pricing support, and supplier improvement initiatives.

Requirements

Bachelor’s degree in marketing or business preferred
Experience as a metal buyer in the scrap industry; 5-10 years
Valid driver’s license
Experience working with automotive, steel foundry, or heavy manufacturing suppliers or vendors and knowledge of metal alloys
Knowledge of commodity pricing mechanisms and index-based pricing
Willingness to travel to supplier sites both regionally and nationally
Relationship-driven and customer-focused
Commercially savvy with margin awareness, organized and detail-oriented, comfortable in industrial environments
Self-motivated with strong follow-through
Strong negotiation, communication, and problem-solving skills
Proficiency in Microsoft Office Suite
Ability to sit, stand, or walk for extended periods; operate a vehicle; and perform standard office tasks.
Visual acuity for reading documents and inspecting materials.

Responsibilities

Manage an assigned book of industrial manufacturing accounts.
Act as the main point of contact for suppliers, addressing inquiries and ensuring excellent service.
Maintain and expand the supplier base through proactive outreach and long-term relationship building.
Build rapid rapport with all key decision makers and stakeholders involved with recycling decisions.
Conduct regular supplier visits to review service performance, expectations, performance, volumes, and opportunities for improvement.
Seek out and eliminate “at-risk” circumstances with urgency dealing with service shortfalls or competitive situations.
Coordinate with logistics, operations, administrative personnel to ensure timely pickups, container placement, and accurate grading.
Generate purchases of ferrous and non-ferrous scrap metals for the company’s book of business.
Conduct regular account analysis of existing business to ensure proper margin contributions.
Prepare and submit competitive bids; confirm pricing for significant quantities in coordination with leadership.
Review market conditions and inventory positions before making major or long-term purchases.
Negotiate contracts and pricing with suppliers to ensure profitability and compliance with company policies.
Ensure accurate and timely updates to pricing systems and communicate changes to relevant teams.
Spend approximately 25% of workweek sourcing new business opportunities to grow the supplier base.
Portray a positive image of Radius Metals Recycling Business during all customer interactions.
Ensure adherence to company safety policies, OSHA guidelines, and environmental regulations.
Educate suppliers on scrap quality and acceptance policies; monitor compliance.
Provide weekly and monthly reports detailing supplier visits, material purchased, and follow-up actions.
Utilize a CRM system to maintain accurate prospect account records, pricing, and margin contribution.
Coordinate with office staff for accurate documentation of purchasing transactions.
Collaborate with other business development teams on new business opportunities within the industrial manufacturing network.
Supports Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better match the business.
Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.