National Accounts Coordinator

Quirch FoodsCoral Gables, FL
Onsite

About The Position

The National Accounts Coordinator will serve as a liaison between national account customers and internal departments, managing order entry, tracking, and fulfillment to ensure timely and accurate delivery. This role involves maintaining customer information, coordinating with supply chain teams, and assisting with reporting and analysis for key accounts. The position requires resolving customer inquiries and supporting national account managers with various administrative tasks.

Requirements

  • 2+ years of experience in sales support, customer service, or account coordination.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Proficiency in Microsoft Office Suite, especially Excel; experience with ERP systems is a plus.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

  • Serve as a liaison between national account customers and internal departments including sales, logistics, and customer service.
  • Manage order entry, tracking, and fulfillment processes to ensure timely and accurate delivery.
  • Maintain up-to-date records of pricing, product specifications, promotions, and customer information.
  • Coordinate with supply chain and operations teams to monitor inventory levels and address potential issues.
  • Assist in the preparation of reports, sales data analysis, and performance metrics for key accounts.
  • Resolve customer inquiries and issues promptly, ensuring a high level of satisfaction.
  • Support national account managers with administrative tasks, meeting preparations, and project coordination.
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