National Account Manager
About The Position
The mission for this role is to grow a profitable, mutual business partnership with customer that meets sales and profit expectations. This role will own the account and deliver sales, spending and distribution targets. The National Account Manager will develop and execute joint business plans (JBPs) in partnership with merchants, driving growth through innovation, assortment expansion, and in-store excellence. They will lead forecasting, promotional planning, and trade spend management to achieve financial goals while maintaining brand integrity. This role requires partnering with the broader retail team to align account plans with broader company strategy, identifying and pursuing new distribution and merchandising opportunities, and leveraging data and insights to analyze performance and recommend actions to improve velocity, share, and profitability. Building strong relationships with buying, merchandising, and marketing teams is crucial, acting as the primary business contact for all activities. Collaboration with the digital team to drive eCommerce growth and optimize performance on customer websites is also a key responsibility. The role involves executing pricing, promotion, and trade strategies consistent with brand objectives and channel strategy, and partnering with internal operations to ensure on-time, in-full delivery and service level excellence. Monitoring competitive activity and providing strategic insights to inform pricing, product innovation, and promotional strategy, as well as representing the company at line reviews, trade shows, and key category planning meetings are also part of the role.
Requirements
- Bachelor’s Degree or equivalent experience
- Bachelor’s degree in Business, Marketing, or related field.
- 5–8 years of CPG sales experience, with 3+ years managing key national accounts
- 3+ years of pet sales experience
- Proven track record of growing branded business within retail partners.
- Strong analytical, financial acumen, and strategic planning skills.
- Experience working with IRI/Nielsen
Nice To Haves
- Petco, PetSmart, PSP or other national retailers preferred
- 3+ years of pet sales experience
- Experience with Tableau and retailer portal systems
- Bachelor’s Degree in Business, Marketing or eCommerce degree or certification
- Passion for pets and the pet industry strongly preferred
Responsibilities
- Own the account and deliver sales, spending and distribution targets
- Develop and execute joint business plans (JBPs) in partnership with merchants, driving growth through innovation, assortment expansion, and in-store excellence.
- Lead forecasting, promotional planning, and trade spend management to achieve financial goals while maintaining brand integrity.
- Partner with broader retail team to align account plans with broader company strategy
- Identify and pursue new distribution and merchandising opportunities, including planogram optimization, secondary placement, and seasonal programs
- Leverage data and insights to analyze performance and recommend actions to improve velocity, share, and profitability.
- Build strong relationships with buying, merchandising, and marketing teams, acting as the primary business contact for all activities.
- Collaborate with the digital team to drive eCommerce growth and optimize performance on customer websites.
- Execute pricing, promotion, and trade strategies consistent with brand objectives and channel strategy.
- Partner with internal operations to ensure on-time, in-full delivery and service level excellence.
- Monitor competitive activity and provide strategic insights to inform pricing, product innovation, and promotional strategy.
- Represent the company at line reviews, trade shows, and key category planning meetings.
Benefits
- Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
- Annual bonus
- We match up to 3.5% of your 401k contributions
- 6 paid sick and mental health days
- Employee Assistance Program
- free weekly yoga and meditation classes
- additional mental health benefits
- Employee Stock Ownership Plan
- Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
- Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases
- charity sponsorships
- Potential for quarterly KPI bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
