Account Manager

Waste Solutions Canada • Richmond, BC

5d • Remote

About The Position

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. For the past six consecutive years, we’ve been recognized each year on the Globe and Mail’s Fastest Growing Companies in Canada list. We’ve also been Great Place to Work® certified for five consecutive years, and in 2025, we received the recognition of being one of the Best Workplaces for Mental Wellness and Inclusion in Canada. We are a leader in innovative smart waste technology and value-added solutions from coast to coast. As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our team as a National Account Manager.

Requirements

• Industry experience in waste management is an asset.
• Post-secondary degree or diploma preferred.
• Experience managing national accounts or large multi-site clients is considered an asset.
• Strong understanding of the waste management industry or comparable account management experience.
• Proficiency with Microsoft Office Suite(Outlook, Excel, etc.).
• Experience with CRM platforms is considered an asset.
• Strong relationship management, negotiation, and communication skills.
• Excellent time management, organization, and problem-solving abilities.

Responsibilities

• Build and maintain strong client relationships
• Act as the main contact for key accounts
• Handle client issues quickly and keep satisfaction high
• Identify opportunities to grow services with existing clients
• Support onboarding of new locations/accounts
• Help meet sales and revenue targets
• Regularly check in with clients on needs
• Collaborate with internal teams (finance, ops, sustainability)
• Support planning and client solutions
• Assist with contract negotiation and management
• Resolve day-to-day service issues
• Coordinate with teams to keep operations smooth
• Travel as needed (Vancouver Region)

Benefits

• Flexibility of remote work
• Supportive team environment and positive company culture
• Competitive base salary and commission plan
• Mileage reimbursement
• Cellphone reimbursement
• Group Benefits Plan
• RRSP matching options
• Company events
• Volunteer hours
• Birthday off
• Wellness benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree