National Account Manager

Copart•Toronto, ON

74d•$110,000 - $140,000

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Copart, Inc., a leader in vehicle remarketing services seeks an experienced Account Manager for National Sales Division in Canada. The position will be based out of the Province of Ontario. The National Account Manager is responsible for all client relationships with a primary goal of retaining and growing volume and revenues from existing as well as new clients. Responsible for maintaining frequent contact with customers and ensuring that the business needs of clients are addressed in a timely fashion.

Requirements

Bachelor's degree in business or related discipline or equivalent experience recommended
Fluid in French
Business experience will be considered in lieu of business degree
Minimum of three (3) years of account management experience required with a focus on sales, customer service and relationship building
Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills
Must possess excellent time-management, organizational, & problem-solving skills
Able to successfully work in a fast-paced environment and meet demanding deadlines
Strong judgment is required to manage competing priorities
Possess a tremendous work ethic with strong analytical skills
Ability to prepare and make professional presentations to clients.

Responsibilities

Maintain and grow existing national key accounts
Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization.
Visit customer locations to build relationships ensuring customer satisfaction and retention.
Increase the volume and revenue from existing clients.
Identify and pursuit new business opportunities from those existing clients.
Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
Work with Operations Regional Managers and General Managers to provide stellar customer service to customers.
Collaborate and work with any existing on-site Copart employees located within the client's office
Prepare quarterly meetings discussing results and opportunities with the client, this function will require travel across Canada to the various regional offices of the customer
Ability to provide training on site to new employees
Look for new ways to grow the existing business and other opportunities to create new revenue streams for that customer