National Account Manager Employer Engagement - Los Angeles CA
About The Position
The National Account Manager, Market Access Employer Engagement, is a strategic, external-facing member of US Market Access. Reporting to the Director, Employer Engagement - Obesity, this role leads engagement with a defined portfolio of jumbo employers and organizations that shape their health-benefit decisions, including employer benefit consultants, coalitions, TPAs, PBMs, carriers, point-solution partners and, where relevant, IDNs. The Account Manager helps customers navigate evidence-based approaches to obesity and other Amgen therapeutic areas as assigned, supporting appropriate patient access, sustainable benefit design and improved population-health outcomes. This role combines consultative account leadership with market access expertise. The Account Manager develops account strategies, uncovers customer needs and market barriers, coordinates compliant Amgen resources, and translates field insight into enterprise strategy, evidence generation, tools and launch readiness. Success is measured by the quality and strategic depth of customer engagement, access progress within priority accounts, actionable insight and cross-functional impact—not by traditional sales call activity alone. The position is based on-site in Los Angeles, California, and requires domestic travel up to 60% of the time, including overnight travel, as business needs require.
Requirements
- Three or more years of customer-facing strategic account management, market access, payer, employer-benefits, consulting, PBM, health-plan, coalition or relevant healthcare experience.
- Ability to travel domestically up to 60% of the time, including overnight travel, as business needs require.
- One of the following education and experience combinations: doctorate degree and 2 years of sales, marketing, market access, employer benefits or payer experience; master’s degree and 4 years; bachelor’s degree and 6 years; associate degree and 10 years; or high school diploma or GED and 12 years of relevant experience.
Nice To Haves
- Direct experience with self-insured jumbo employers, employer benefit consultants, employer coalitions, TPAs, PBMs, carriers or health-benefit point solutions.
- Demonstrated ability to influence access, coverage, benefit design, affordability or population-health decisions in a complex healthcare ecosystem.
- Strong knowledge of employer-sponsored benefits, pharmacy and medical benefit management, utilization management, managed care and contracting concepts.
- Experience in obesity, cardiometabolic disease, chronic-condition management, population health, value-based care or another complex therapeutic area.
- Ability to interpret and communicate clinical, HEOR/RWE, claims or utilization data in an executive-level, customer-relevant manner.
- Proven cross-functional leadership without direct authority, strong executive presentation skills and disciplined account-planning execution.
- MBA, PharmD, MPH or other advanced degree.
Responsibilities
- Own a strategic regional portfolio of priority jumbo employers and employer ecosystem accounts; create and execute account plans defining customer objectives, stakeholder maps, access barriers, value exchange, actions, measures and escalation needs.
- Build trusted, senior-level relationships with employer benefits, total rewards, pharmacy, medical, finance and procurement leaders, as well as EBCs, consultants, coalition leaders, TPAs, PBMs, carriers and appropriate point-solution partners.
- Lead consultative discussions on obesity benefit design, access and affordability, utilization-management approaches, patient journeys and population-health outcomes within approved Amgen strategy and compliant engagement models.
- Identify and advance appropriate access opportunities through the employer decision ecosystem; coordinate with internal market access strategy, contracting, brand, medical, HEOR/RWE, value communications, patient support and field teams.
- Translate Amgen clinical, economic and real-world evidence into customer-relevant value discussions; identify evidence gaps and bring actionable needs to HEOR/RWE and strategy partners.
- Develop scalable employer-facing capabilities, including account tools, meeting-in-a-box content, market insights and solution concepts that support launch readiness and sustained engagement.
- Monitor and communicate employer benefit, PBM, vendor, policy and competitive trends; deliver concise, decision-ready insights that inform segmentation, account prioritization, contracting, evidence generation and brand strategy.
- Represent Amgen at employer, consultant and coalition meetings and selected industry forums, expanding the organization’s external presence and credibility in the employer market.
- Maintain rigorous account documentation, CRM hygiene and performance tracking, and comply with legal, regulatory, privacy and company requirements.
- Conduct field sales support as necessary to drive pull-through of coverage opportunities and resolve billing and coding issues related to Amgen products.
Benefits
- Retirement and Savings Plan with generous company contributions.
- Group medical, dental and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
