NATIONAL ACCOUNT MANAGER

CACIQUE LLC•Irving, TX

About The Position

The National Account Manager (NAM) is responsible for developing and managing strategic relationships with key national retail and/or food service accounts. This role drives revenue growth, profitability, and market share for the company’s food products across large-scale customers (e.g., grocery chains, club stores, mass retailers, distributors). The NAM serves as the primary point of contact for assigned customers and collaborates cross-functionally to execute sales strategies, promotions, and category initiatives.

Requirements

Bachelor’s degree in Business, Marketing, or related field
Minimum (7) seven years of sales/account management experience in the CPG or food industry
Experience with private label or branded food products
Omnichannel (eCommerce, club, grocery, mass) experience
Prior experience with category management or shopper insights
Proven success managing large national accounts
Experience working with retailers, distributors, or foodservice operators
Revenue and volume growth
Gross margin and trade spend efficiency
Distribution gains and shelf placement
Forecast accuracy
Customer satisfaction and retention

Responsibilities

Own and manage relationships with national retail or foodservice accounts
Serve as the main liaison between the customer and internal stakeholders (marketing, supply chain, finance)
Build long-term strategic partnerships and elevate customer engagement at multiple levels
Develop and execute annual account business plans aligned with company growth objectives
Drive distribution, pricing, shelving, and promotional strategies
Achieve or exceed revenue, volume, and margin targets
Lead Joint Business Planning (JBP) with key accounts
Own account-level P&L, including trade spend and profitability
Manage forecasts, demand planning, and inventory coordination
Analyze sales performance and adjust strategies accordingly
Leverage syndicated data (Circana, Nielsen, SPINS) to identify trends and opportunities
Provide category insights to customers to support assortment and merchandising decisions
Monitor competitive activity and market dynamics
Partner with marketing on promotions, product launches, and brand strategy
Work with supply chain to ensure product availability and service levels
Collaborate with finance on pricing, trade spend optimization, and ROI analysis
Negotiate contracts, pricing, and promotional agreements
Ensure execution of in-store programs and merchandising initiatives
Support new item setups, SKU optimization, and assortment reviews