National Account Manager

EquipmentShareColumbia, MO
Onsite

About The Position

Build the Future with Us — EquipmentShare is Hiring a National Account Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a National Account Manager for our National team in our Midwest Region , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction

Requirements

  • You’re a great listener and care about solving your customer’s problems.
  • You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process.
  • You have strong interpersonal and problem-solving skills.
  • You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services.
  • Must be extremely detail oriented.
  • You are authorized to work in the U.S.

Nice To Haves

  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy, effort, and optimism every day

Responsibilities

  • Manage the order process for EquipmentShare National accounts
  • Grow our existing customer base by building relationships with key company principals.
  • Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently.
  • Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare.
  • Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business.
  • Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
  • Work with all locations to ensure National account orders are handled promptly and correctly.

Benefits

  • Competitive compensation
  • Full medical, dental, and vision coverage for full-time employees
  • Generous PTO + paid holidays
  • 401(k) + company match
  • Tool and boot reimbursements (role dependent)
  • Gym membership stipend + wellness programs (earn PTO and prizes!)
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year — give back to the community you call home
  • Career advancement, leadership training, and professional development opportunities
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