National Account Manager

Upswell Marketing • Marietta, GA

8d

About The Position

UpSwell Marketing is seeking a highly organized and proactive National Account Manager to support national and franchise-level marketing campaigns. This role is crucial for coordinating campaign execution, managing client communication, and providing overall account management support. The ideal candidate will work closely with clients and internal teams to ensure campaigns are organized, on schedule, and successfully executed from start to finish in a fast-paced environment.

Requirements

• Bachelor’s degree preferred
• Strong organizational skills with high attention to detail
• Excellent communication and client service skills
• Ability to manage multiple projects and priorities simultaneously
• Comfortable working in a fast-paced, deadline-driven environment
• Proactive mindset with strong follow-through and problem-solving skills
• Experience in marketing, account management, project coordination, or client services is a plus

Responsibilities

• Support the execution of national and franchise-level marketing campaigns from setup through delivery
• Coordinate campaign details including route selections, creative requests, tracking numbers, QR codes, and landing pages
• Assist with processing orders and maintaining accurate campaign records and timelines
• Communicate with clients and location-level contacts regarding campaign updates, approvals, and delivery notifications
• Help ensure campaigns remain on schedule by following up on pending items and escalating concerns when needed
• Conduct basic match-back analysis and assist with campaign performance reporting
• Upload suppression lists and assist with special reporting requests
• Work closely with internal departments including Analytics, Design, Production, and Client Services to support campaign success
• Assist with tracking and ROI tools, including manual uploads and reporting support
• Learn and develop account management skills within a fast-paced, team-oriented marketing environment
• Provide a high level of professionalism, organization, and client support throughout the campaign lifecycle
• Perform additional job-related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level