National Account Manager
About The Position
Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them. If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you. At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply! WHO WE ARE LOOKING FOR National Account Manager The National Account Manager maintains, grows, and expands relationships with key customer groups, including corporate veterinary groups, multi-site locations, franchises, Group Purchasing Organizations, and membership associations. This role executes a high level of communication and collaboration with customers and cross-functional teams to achieve sales quotas and strategic objectives with assigned clients, while contributing to the development and delivery of Vetsource services. The National Account Manager looks for synergies and opportunities to collaborate across Vetsource customer channels. This is a full-time, remote position.
Requirements
- Bachelor’s degree in business or related field or equivalent work experience/training.
- 5+ years of experience in direct B2B sales within the animal health industry or equivalent experience.
- Experience working with veterinary groups and manufacturers.
- Demonstrated success in building, managing, and strengthening long-term customer and partner relationships.
- Proficient in using CRM software (Salesforce preferred) to manage pipelines, track account activity, and generate insights.
Responsibilities
- Establish and maintain business relationships with key decision makers and act as a primary point of contact to achieve sales quotas and strategic objectives with assigned customers, prioritizing proactive partners as defined and updated in our strategy as appropriate.
- Establish and maintain relationships with key contacts at major manufacturer partners.
- Proactively explore strategies and tactics to further integrate with the customers and leverage the full suite of Vetsource solutions.
- Represent Vetsource in a professional manner that results in a positive customer experience.
- Regularly meet with customers to ensure needs are being met and issues are resolved in a timely manner.
- Collaborate with cross-functional teams and build positive working relationships with internal partners to ensure positive partner experiences and successful delivery of client products/services, including the coordination of key manufacturer meetings requesting Category Management support as needed.
- Remain up to date on industry trends to strategize with partners.
Benefits
- medical, vision, dental, and life insurance
- Employee Assistance Program
- Pet insurance and Virtual vet care
- PTO, Holidays, Floating Holidays, and Volunteer Day
- Retirement Savings Plan (401k/ RRSP) with employer matching program
- Paid parental leave
- Flexible scheduling and remote work where possible
- The opportunity to join one of our Associate Resource Groups, and fun company events!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
