National Account Manager

EquipmentShare • Columbia, MO

2d • Onsite

About The Position

Build the Future with Us — EquipmentShare is Hiring a National Account Manager
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a National Account Manager for our National team in our Midwest Region, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction

Requirements

• You’re a great listener and care about solving your customer’s problems.
• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process.
• You have strong interpersonal and problem-solving skills.
• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services.
• Must be extremely detail oriented.
• You are authorized to work in the U.S.

Responsibilities

• Manage the order process for EquipmentShare National accounts
• Grow our existing customer base by building relationships with key company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
• Work with all locations to ensure National account orders are handled promptly and correctly.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed