National Account Manager - TSB/TSD Remote
About The Position
Sangoma is seeking a motivated, strategic, and relationship-driven National Account Manager to grow and support its Technology Solutions Broker/Distributors and agent partner ecosystem. The National Account Manager is responsible for driving revenue growth for Sangoma Cloud products and services through the Technology Solutions Broker channel program. This role will focus on recruiting and onboarding new partners, expanding existing partner relationships, supporting sales opportunities, driving recurring revenue growth, and enabling partner success through training, sales support, and strategic collaboration. The ideal candidate understands the telecom and cloud communications landscape and has experience working with agents, brokers, MSPs, VARs, or channel partners within UCaaS, CCaaS, VoIP, SIP, or cloud technologies. This is a highly visible, revenue-generating role with growth potential.
Requirements
- 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment, including experience working with Technology Solutions Brokers (TSBs), with a proven ability to build partner relationships, manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market.
- Proven track record of exceeding sales quotas and growing recurring revenue
- Strong understanding of unified communications and cloud technologies
- Experience managing partner relationships and complex sales cycles
- Excellent written, verbal, presentation, and negotiation skills
- Ability to work independently in a fast-paced environment
- Strong organizational and pipeline management skills
- Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences
- Salesforce CRM or similar CRM platform experience preferred
- Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint
- Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions
Nice To Haves
- Existing relationships within the TSD community
- Experience with UCaaS/CCaaS or contact center solutions
- Experience selling AI-enabled communications or CX technologies
- Carrier or service provider sales background
- Microsoft Teams voice integration knowledge
Responsibilities
- Develop and execute strategic sales and marketing plans to drive partner revenue growth
- Recruit, onboard, and activate new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners
- Build strong relationships with partner principals, channel managers, sales teams, and technical stakeholders
- Identify and develop new sales opportunities within the partner ecosystem
- Assist partners in closing business through joint sales calls, pricing support, proposals, and opportunity management
- Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite
- Educate partners on Sangoma products, programs, tools, promotions, and sales resources
- Conduct partner sales training and ongoing enablement activities
- Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM
- Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success
- Meet and exceed monthly, quarterly, and annual sales quotas
- Attend industry events, partner meetings, and conferences as needed
- Additional duties and projects as assigned
Benefits
- Health, Vision, Dental, Long & Short term Disability
- Matching 401K program - 100% match on 4%
- Employee Stock Purchase Plan after one year of service
- Flexible Time Off & Company Holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
