National Account Manager/Key Account Manager

coty • Toronto, ON

1d • CA$88,000 - CA$98,000 • Onsite

About The Position

This position is open to either a National Account Manager or Key Account Manager title, to be determined based on candidate experience. As a key member of the sales department, this position will be responsible for business development/management with an existing national account. This role has a strong account presence and will work closely with buyers to meet both companies’ objectives and satisfy account needs. The National Account Manager/Key Account Manager must build sales volume through new product listings, high impact merchandising, and major advertising support. Develop and implement annual promotional calendar and execute special programs to drive sales. Analyze basic & promotional sell through, prepare account business reviews, and deliver detailed presentations built on data storytelling. Filter all pertinent account information to field reps for program ease of execution at store level. This position reports to the Director of Sales and works closely with various internal departments, such as Category Management, Customer Supply Chain, Marketing and Finance. A team player is required to resolve account issues in a proactive manner to maintain strong account service levels.

Requirements

• Bachelor’s degree
• Experienced in customer relationship management and business development with national accounts
• Strong track record of exceeding goals/objectives and developing accounts – results driven
• Developed account administrator; must be self-sufficient, able to prepare, develop and execute initiatives for all levels of account management (internal & external)
• Demonstrated analytical ability, proficient in MS Excel and AC Nielsen
• Excellent verbal and written presentation skills; advanced in MS Word and PowerPoint
• High sense of urgency; ability to prioritize multiple tasks, work well under pressure and within tight timelines
• Relevant post-secondary education or equivalent business experience

Nice To Haves

• Category Management experience an asset, specifically with Walmart

Responsibilities

• Maintain strong business relationships with account personnel; effectively penetrate and understand the account requirements/expectations at all levels
• Build brand sales volume through strong new product launches & existing business; secure high impact merchandising (negotiate planogram space and establish out of section presence with secondary displays)
• Develop and implement Joint Business planning with head office and review monthly and quarterly.
• Analyze program effectiveness through POS, Nielsen data and sales trends, implement strategies to capitalize on opportunities for growth
• Prepare detailed business reviews and forecasts for accounts and internal management group
• Manage customer PNL including trade spend rates and total dollar spend, focusing on account growth and profitability
• Co-ordinate the information flow of pertinent account information to field reps, provide direction for store level execution and implementation expectations
• Work with co-workers from various departments to ensure 100% coverage for all levels of effective account management

Benefits

• Base Salary: $88,000 - $98,000 CAD per year
• The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level

What This Job Offers

• Job Type: Full-time
• Career Level: Senior