National Account Manager I - Austin, TX

HCSC • Austin, TX

3d • Hybrid

About The Position

This position is hybrid, requiring 3 days a week in the office and 2 days a week remote. The role will be based out of the Austin Sales Office. The primary responsibility is supporting Sales or Account Management personnel in the prospecting, acquiring, or renewing of business. This can involve conducting research on inquiries, resolving issues by collaborating across divisions, communicating with brokers and clients, assisting in gathering information for proposals, maintaining databases, preparing reports, conducting analysis, and assisting or participating in enrollment sessions.

Requirements

• Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
• Organizational and project implementation skills, phone customer service skills, presentation skills
• Verbal and written communications skills to interact to interact with internal and external contacts
• PC proficiency to include Excel, Word, PowerPoint. and sales system
• Willingness and ability for occasional travel

Nice To Haves

• Associate or Bachelor Degree

Responsibilities

• Support Account Executives to renew clients within assigned book of business
• Develop relationships with clients and brokers/consultants
• Research inquiries received from clients & brokers/consultants
• Coordinate research through internal contacts and operational teams
• Respond directly to customer or company representative with updates and resolution
• Coordinate meetings, including agendas and presentation materials
• Attend client meetings, health fairs and enrollment meetings as required
• Gather data, create and/or maintain databases
• Research and prepare utilization reports
• Summarize and analyze results
• Respond to questions from prospects regarding benefit information and available benefit options
• Obtain and maintain Texas Life/Health license
• May include travel to client meetings, health fairs and enrollment meetings

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• annual incentive bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level