National Account Director

Aramark•Washtington, DC

1d•$155,000 - $165,000•Remote

About The Position

The National Account Director is responsible for developing and managing strategic relationships with key national accounts, driving revenue growth, client satisfaction, and long-term business success. This role serves as the primary client relationship leader, ensuring operational excellence and the successful delivery of food, beverage, and integrated facilities management services across a multi-site portfolio. The ideal candidate will bring a strong operations background, exceptional leadership skills, and the ability to collaborate effectively across cross-functional teams. In partnership with on-site General Managers, this individual provides strategic oversight of daily food and beverage operations, facilities services, workplace experience programs, and overall service delivery, ensuring consistent execution, financial performance, and client satisfaction across all locations within the client portfolio. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience —not a requirement—and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting lifeworksrestaurantgroup.com.

Requirements

5-10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the food & beverage and/or facilities management industries.
Experience with project management and facility design collaboration
Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.
Confirmed ability to hire, assess, develop, and grow hard-working talent.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues.
Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership.
Strong customer focus and relationship-building capabilities, strategic thinking and problem-solving abilities.
High level of integrity and professionalism
Ability to work independently and as part of a team
Must be able to create systems and processes to manage remotely, willing to travel up to 60%.

Nice To Haves

Bilingual in English & Spanish a plus
an advanced degree in business or related field is desired.

Responsibilities

Manage and guide the activities of your management team for Food & Beverage as well as Facilities locations across multiple geographies and locations.
Set the strategic/tactical direction for each account.
Develop and implement portfolio strategies for increasing sales and profits through national clients.
Create, build, and maintain positive business relationships with Aramark's current and prospective clients.
Grow existing annual customer revenues by adding new products and services, locations, and price increases.
This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided.
Responsible for managing both client and Aramark budgets.
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
Identify client needs and communicate operational progress.
Understand contractual obligations and leverage opportunities.