Nail Technician On-Call (May include Afternoons/Evenings)

HEI Hotels and Resorts•Dallas, TX

18d•Onsite

About The Position

The Nail Technician performs nail services for Hotel Crescent Court Spa guests and members. The role includes reviewing client intake forms to select appropriate treatments, recording information about medical history, services, skin analysis, and product recommendations in the Spa Computer System, and providing a welcoming, professional, and therapeutic guest experience. The technician promotes the health and wellness benefits of treatments, protects client confidentiality, maintains clean nail stations and a professional appearance, and follows attendance requirements.

Requirements

Current state cosmetology or nail technician license.
High school diploma or equivalent.
In-depth knowledge of current esthetic industry techniques, equipment, services, and products.
Willingness to maintain the highest levels of confidentiality regarding guests and staff.
Customer-service orientation and ability to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
Ability to lift, bend, stoop, walk, and push carts weighing up to 50 pounds, with or without reasonable accommodation.
Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
Ability to stand and move throughout the spa and continuously perform essential job functions, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

Greet guests and members in a professional, friendly manner.
Review client intake forms and select appropriate spa nail treatments based on each client's needs.
Perform nail services within the scope of training and follow appropriate protocols.
Accurately and legibly document client intake notes and information regarding medical history, services, skin analysis, and product recommendations in the Spa Computer System.
Create an excellent guest experience through therapeutic touch and a friendly attitude.
Promote the health and wellness benefits of spa treatments and recommend service frequency.
Safeguard client information and confidentiality.
Maintain professional boundaries and avoid dual relationships with clients.
Maintain a clean and pressed uniform, professional appearance, and clean nail stations.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.