Nail Technician On-Call (May include Afternoons/Evenings)

HEI Hotels & Resorts•Dallas, TX

20d•Onsite

About The Position

The Nail Technician performs nail services for hotel spa guests and members. The role includes reviewing each guest’s intake form to select appropriate treatments and recording information about medical history, services, skin analysis, and product recommendations in the spa computer system. The technician provides a welcoming, therapeutic, and professional guest experience while maintaining confidentiality, professional boundaries, and clean nail stations and personal appearance. The position is on-call and may include afternoon or evening shifts.

Requirements

Current state cosmetology or nail technician license.
High school diploma or equivalent.
In-depth knowledge of current esthetic industry techniques, equipment, services, and products.
Ability to maintain the highest levels of confidentiality regarding guests and staff.
Customer-service orientation and ability to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
Ability to lift, bend, stoop, walk, and push carts weighing up to 50 pounds, with or without reasonable accommodation.
Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
Ability to stand and move throughout the spa and continuously perform essential job functions, with or without reasonable accommodation.
Effective verbal and written communication skills, including the ability to adapt communication style to different audiences.

Responsibilities

Greet guests and members in a professional, friendly manner.
Review client intake forms and select appropriate nail treatments based on client needs.
Perform nail services within the scope of training and follow appropriate protocols.
Complete accurate and legible client intake notes and record relevant information in the spa computer system.
Create a positive guest experience through therapeutic touch and a friendly attitude.
Explain the health and wellness benefits of spa treatments and recommend service frequency appropriate to each client.
Safeguard client information and maintain confidentiality.
Maintain professional boundaries and avoid dual relationships with clients.
Maintain a clean, pressed uniform and keep nail stations clean.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.