NAC Lead Technician

Northern Air Cargo•Anchorage, AK

21h•Onsite

About The Position

The Lead Technician oversees assigned work and leads Aircraft Maintenance Technicians. The role is accountable for the quality and quantity of work and for compliance with company policies, manuals, FAA regulations, approved parts, and approved data. The Lead Technician promotes a positive, safe, and efficient work environment and supports technician development. Lead Technician duties are in addition to Maintenance Technician responsibilities. The position leads scheduled and unscheduled maintenance on company aircraft; monitors aircraft status, maintenance records, inspections, flight hours, cycles, and MEL/DMI/CDL deadlines; coordinates aircraft availability and status communications; audits maintenance documentation and TRAX records; and ensures maintenance is documented before aircraft release. It also includes coordinating deicing and anti-icing, assigning and training technicians, scheduling staffing, reporting hazards and incidents, providing feedback and initiating disciplinary action for direct reports, and completing hangar tasks and projects. When specifically delegated during the Maintenance Manager’s absence, the Lead Technician assumes temporary responsibilities of that role. Most work takes place in a maintenance hangar or on an outdoor airline ramp. The work may involve adverse weather, wet or icy surfaces, stationary and moving aircraft, and aircraft ground equipment. Personal protective equipment is required. The role involves frequent movement of up to 50 pounds, occasional lifting or movement of up to 70 pounds, frequent use of hands and tools, ladder use, and may involve extended periods in confined spaces.

Requirements

Hold an FAA Technician Certificate with Airframe and Powerplant ratings.
Have at least 2 years of experience on the aircraft type for which maintenance is supervised.
Be knowledgeable about and have extensive experience repairing and troubleshooting company-maintained aircraft.
Have the ability to supervise personnel and maintain adequate production levels.
Be qualified to run/taxi the aircraft type for which maintenance is supervised.
Have experience returning aircraft to service within one year of achieving the position; this requirement does not apply to relief leads.
Have a valid driver’s license and clear driving record.
Pass pre-employment drug screening and a background check, and receive TSA clearance to operate in a secure area.
Be willing to travel up to 20% for outstation aircraft maintenance.
Be able to read and interpret documents including FAA regulations, manufacturer manuals, safety rules, operating and maintenance instructions, and procedure manuals.
Demonstrate the ability to give clear oral and written instructions, write routine reports and correspondence, follow oral and written instructions, and communicate effectively within the Maintenance Department and with other departments.
Frequently move up to 50 pounds and occasionally lift and/or move up to 70 pounds.
Frequently use hands to finger, handle, or feel objects or tools; stand on ladders; walk; sit; reach with hands and arms through a full range of motion; climb or balance; and stoop, kneel, crouch, or crawl.
Be able to climb and stand on ladders for up to two hours.
Be able to see, speak, and hear.
Be able to work in confined spaces for extended periods when required.

Responsibilities

Lead technicians performing scheduled and unscheduled maintenance on company aircraft.
When an aircraft enters AOG status, open an AireXpert narrative documenting the aircraft log-page discrepancy and communicate the status to NAC Flight Followers.
Monitor aircraft status and communicate advised-time or return-to-service updates for AOG aircraft to NAC Flight Followers and/or AireXpert.
Monitor the Aircraft Status Board and coordinate timely, well-communicated aircraft availability plans with NAC Flight Followers and/or AireXpert.
Control MEL usage and request and expedite parts as needed.
Monitor aircraft cycles and flight hours to ensure inspections and maintenance or MEL/DMI/CDL deadlines do not expire.
Update the Aircraft Status Board and communicate open and closed MEL/DMI/CDL status to NAC Flight Followers.
Audit work packages, inspection forms, log pages, and records for accuracy and timely submission to NAC QC Records.
Update, monitor, check part-number effectivity, and audit TRAX records for correctness and timely completion.
Monitor maintenance tasks and ensure work is performed and documented before aircraft release for flight.
Maintain the Line Maintenance Turnover Log, documenting completed work, open items, troubleshooting items, and special instructions for the shift.
Coordinate day-to-day deicing and anti-icing procedures and ground crews.
Ensure apprentice technicians receive proper on-the-job training and monitor their school and logbook progress toward an A&P license.
Assign technicians based on qualifications and ensure ongoing training and certification.
Identify maintenance and company-operation safety hazards and report them through WBAT or departmental hazard-reporting systems.
Provide performance feedback and initiate disciplinary actions for direct reports.
Maintain reliability, regular attendance, and punctuality.
Schedule day-to-day manpower to meet operational demands.
When specifically delegated during the Maintenance Manager’s absence, assume temporary Maintenance Manager responsibilities, including attending and/or leading meetings as required.
Ensure completion of assigned hangar tasks and projects.
Ensure timely injury reporting and incident documentation through the Red Injury Folder and Nurse Triage process.
Perform other duties as assigned by the Maintenance Manager.
Perform Maintenance Technician responsibilities in addition to Lead Technician duties.

Benefits

Comprehensive medical, dental, and vision insurance programs.
Company-provided life insurance, short- and long-term disability, and an employee assistance program.
Competitive 401(k) match with zero vesting period.
Annual bonus and salary review programs.
Paid time off, personal days, and federal holidays.
Fitness, transportation, and tuition reimbursement benefits up to $5,250 annually.
Employee discounts with major retailers.

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