NA Financial Ops Analyst

Chubb•Richmond, VA

3d•Onsite

About The Position

The NA Financial Operations Analyst is part of North America Financial Operations and the Finance Compliance Team. This onsite role is based at the Operations Center in Richmond, Indiana. The analyst supports Chubb's Concur Expense administration for employees in Bermuda, Canada, and the United States, and participates in the global Concur administrator team. The position also performs cross-functional Finance Compliance Team duties, primarily related to unclaimed property.

Requirements

Bachelor’s degree or equivalent.
1–2 years of applicable work experience in a professional environment.
Experience resolving basic to moderate internal or external inquiries using independent critical thinking.
Strong communication proficiency, including the ability to communicate clearly and appropriately with internal and external stakeholders at varying levels.
Ability to work with confidential information related to travel and expense.

Nice To Haves

Experience or interaction with accounts payable or general finance.
Experience with expense reimbursements, company credit cards, and travel-related expense policies.
Database experience with some responsibility for overall administration.
Experience with process automation and AI tools.

Responsibilities

Audit expense reports and other requests to ensure compliance with Chubb’s travel and expense policies.
Manage shared mailboxes and respond to employees’ and stakeholders’ queries.
Manage monthly, quarterly, and annual reporting, as well as ad hoc travel and expense report requests.
Work with the Reconciliation Team and Accounts Payable to resolve payment and out-of-balance issues.
Coordinate with MyHR, Treasury IT, Informatica, and other groups on interface and data integrity issues, updates, and testing.
Evaluate workflows to identify opportunities for automation and improvement.
Develop solutions to automate or improve processes using AI and process automation tools.
Develop and maintain productive working relationships with vendors and employees.
Work with the Supervisor and team to create and maintain SOPs and share relevant information with Chubb employees through the company intranet and internal AI assistant.
Ensure processes comply with Chubb’s data security, systems security, access, and process control policies.
Perform cross-functional duties within the Finance Compliance Team, primarily in unclaimed property.