My Choice Care Manager

TRILLIUM HEALTH RESOURCES• US, NC

3d•$56,270 - $68,428•Remote

About The Position

Trillium Health Resources is seeking a My Choice Care Manager to provide in-reach and transition care management to members in institutional, congregate, or facility-based settings. This role involves educating members and guardians on navigating physical, behavioral, and social service systems, facilitating access to community resources, and providing care planning based on evidence-based standards for whole-person care. The My Choice Care Manager will coordinate care for members with behavioral health, physical health, and co-occurring conditions, facilitate referrals, and work with care teams to address barriers to transitioning to community settings. Responsibilities include completing assessments and documenting all transition planning and coordination efforts in the company's software platform.

Requirements

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR
Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
Additionally, if serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
The following immunizations are required for this position: a. Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). b. MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity. c. Tdap - must show proof of one dose. d. Employees must provide proof of all immunizations prior to their start date or agree to be and provide proof of all immunizations within 4 months of start date.
Must have a valid driver’s license.
Must reside within Trillium’s catchment area of North Carolina, which includes counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond.
Must be able to travel within catchment as required.

Nice To Haves

License and/or certification may be accepted as noted above.
Preference will be given to individuals with experience transitioning members with IDD into community living arrangements.

Responsibilities

Provide integrated care coordination/care management to members who have identified needs with behavioral health, physical health, co-occurring, co-morbid, and/or multi-morbid conditions.
Facilitate referrals for health-related services, community-based resources, and social support services.
Work with members/legally responsible person(s) and other members of the care team to identify, document, and attempt to address barriers transitioning to home or to a community inclusive setting.
Ensure completion of the Care Management Comprehensive Assessment (CMCA) and other assessments as needed.
Ensure timely and accurate documentation of all transition planning/post transition planning and coordination efforts in Trillium Health Resources software platform.