MWC Facility Attendant

Universities of Wisconsin•Superior, WI

1d•Onsite

About The Position

This position is for current students of the Universities of Wisconsin. The MWC Facility Attendant will be responsible for ensuring excellent customer service and enforcing the MWC Facilities and Campus Recreation Program policies and procedures. This role involves verifying access, managing equipment check-in/out, assisting patrons with various services, operating a point-of-sale system, and supporting special events. The attendant will also handle emergency situations, maintain lost and found, perform light maintenance, and ensure a clean and sanitary environment.

Requirements

Must be a UWS student.
Must be able to work well as a team player and independently.
Must demonstrate customer service skills.
Actively engage in diversity and inclusion programs, trainings, and events with a commitment to working effectively within your work team, customers and campus visitors.

Nice To Haves

Preference given to Work Study.
Preference given to students who have previous work experience in Recreation or Athletic settings.

Responsibilities

Excellent customer service and enforcement of the MWC Facilities and Campus Recreation Program policies and procedures.
Verify access to the facilities or program by checking identification and/or control desk computer system.
Check in/out equipment including setup of equipment Tennis, Badminton nets, Volleyball, Soccer Goals, etc.
Greeting customers with positive attitude.
Providing information about the department of Campus Recreation and its programs.
Assisting current members, patrons, and visitors with court reservation, activity registration, membership applications, facility tours, classroom needs, and facility reservations.
Answering the telephone, transferring as needed.
Operation of the Fusion Point of Sale computer (Cash Register and Reservation System).
Assist with special event setup and clean up.
Maintaining lost and found.
Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed.
Intervene in disputes and actions of unsafe behavior.
Reports all accidents and incidents to student supervisor.
Perform general light duty maintenance of equipment in activity areas.
Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment.
Other duties as assigned.