Mutual Fund Trader

LPL Financial•Fort Mill, SC

1d•Onsite

About The Position

The Mutual Fund Trader will provide a high level of subject matter expertise with Mutual Fund, UIT, and Precious Metals products and operational functions. The primary focus of the trader is to deliver an extraordinary service experience and provide operational trading support to our financial advisors, staff, and their clients in an inbound call center environment. This role will also provide backup support to other internal support desks, including Equity Trading, Enhanced Trading, and Trading Operations. The role requires individuals seeking a collaborative, fast-paced environment, are client-focused, and are able to execute in a way that encourages creativity and continuous improvement. Being flexible and adaptable to competing priorities will be key success factors for this position.

Requirements

3+ years of financial services, preferably in Trading
Series 7 and 63 (or 66) required
Registration in all US States & Territories is required upon hire
Proficiency in standard computer knowledge (including software skills) and must be able to follow audible troubleshooting instructions if/when necessary
MS Office skills
Attention to detail
Ability to work with other departments
Analytical and communication skills
Ability to work independently and within a group setting
Ability to handle fast paced and deadline driven environment

Nice To Haves

Knowledge of Mutual Fund, UIT and Precious Metals markets
Knowledge of trading regulations and requirements
General knowledge of Equities and Bond markets
Beta, Morningstar, Siebel, ClientWorks experience preferred
Series 24 preferred, but not required
VBA macros knowledge

Responsibilities

Supporting Advisors, clients, and internal business partners with trading inquiries which may include order placement, research, corrections, and systems troubleshooting involving trading products.
Assisting internal employees through knowledge sharing, escalation support, and ensuring problem resolutions are reached
Participation in weekly team huddles and bi-monthly staff meetings to build mutual trust, respect, and cooperation among team members
Building and leveraging relationships with internal LPL departments, 3rd party vendors, transfer agents, and sponsors to assist with escalations, improve processing pain points, mitigate risk to the firm, and safeguard against trading compliance violations.
Acting as liaison for Financial Advisors who may raise inquiries regarding mutual fund/UIT prospectus or assistance with navigating LPL’s trading platform and resources
Identify risk, analyze procedures, and work with managers to resolve procedural gaps. When applicable, determine if a Technology incident should be raised for further investigation
Taking consultative approaches to identify opportunities that increase operational efficiency and improve the Advisor/client experience.
Coordinating with internal teams, mutual fund sponsors, and transfer agents for trade related issues/pain points and action said provisions to improve processes
Work to ensure a positive outcome for Advisors/clients while also minimizing the possibility of a reoccurring negative experience.
Work through complex situations to understand the root cause of problems and determine economical solutions