Mutual Fund Specialist 5

U.S. Bank • Milwaukee, WI

2d • Onsite

About The Position

Responsible for the analysis and processing of a variety of complex mutual fund transaction requests for mutual fund companies and their shareholders; including new account set ups, purchases, redemptions, exchanges, and account maintenance within client standards for productivity and accuracy. Provides and responds to telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests and specific account information. Analyzes and enters trade cancellations, account corrections, dividend and capital gain corrections, check stops and rebooking trades due to pricing errors. Processes conversions, de-conversions and fund liquidations. Researches shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures.

Requirements

• Associate's or Bachelor's degree in business or related field, or equivalent work experience.
• Minimum two years of related work experience, such as accounting/financial transactions and customer service.

Nice To Haves

• Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines.
• Ability to perform multiple tasks in a dynamic working environment with minimal supervision.
• Excellent verbal and written communication skills.
• Proficient mathematical and computer skills.
• Excellent customer service skills.

Responsibilities

• Analysis and processing of complex mutual fund transaction requests (new accounts, purchases, redemptions, exchanges, account maintenance).
• Responding to telephone inquiries from shareholders, institutional clients, and broker/dealers.
• Analyzing and entering trade cancellations, account corrections, dividend and capital gain corrections, check stops, and rebooking trades due to pricing errors.
• Processing conversions, de-conversions, and fund liquidations.
• Researching shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree