Music Hall Bartender House of Blues New Orleans

Live Nation EntertainmentNew Orleans, LA
Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Requirements

  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
  • Ability to work late hours
  • Flexible schedule
  • Cash handling experience
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Skill in interpersonal communication and teamwork
  • Physically able to pass a pour test and a mixology drill (timed)
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Tolerance of all cultures, music and art forms
  • Responsible Alcohol Awareness Training Certification or Equivalent

Nice To Haves

  • 4 years work experience in high volume environment
  • Experience recognizing valid ID’s
  • Experience in a live music environment

Responsibilities

  • Serve alcoholic and non-alcoholic beverages and food to guests in a music hall atmosphere with a cheerful attitude and in an efficient, professional manner.
  • Interact with guests in a natural, friendly demeanor
  • Cultivate regular guests and repeat business
  • Successfully complete a pour test prior to every shift, where applicable
  • Suggestively sell both beverages and menu items to guests at the bar
  • Deliver food items and beverage orders promptly
  • Prioritize and organize drink orders
  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
  • Record any equipment failure and/or safety hazards in bar log
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Maintain HOB safety and sanitation standards
  • Perform Opening/Running/Closing duties according to HOB policy
  • Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
  • Maintain bartender bank
  • Perform cash pull / check out procedures
  • Maintain appropriate Comp and Spill checks
  • Required to occasionally work Special Events that are scheduled throughout the venue

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents including fostering
  • Roadie Babies helping new parents care for their babies on work trips
  • access to free live events through our exclusive employee ticketing program
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