Museum Store Associate

New Britain Museum of American Art • New Britain, CT

16h • Onsite

About The Position

Join our team at the New Britain Museum of American Art Museum Store. If you enjoy working in a beautiful community centered environment and have retail experience this might be the part-time job for you. We seek an outgoing, detail-oriented individual who thrives in a retail setting with a mission. The Store Associate will become well-versed in Store Merchandise and the artist and makers represented in the Store and be trained to communicate information about Museum programs, tours, and events to visitors. Spending most of their time on the sales floor, the Store Associate will prioritize a visitor-first focus by actively engaging customers in the store. This position assists visitors, performs sales transactions, performs house-keeping tasks, fills in merchandise from back stock, and participates in inventory counts.

Requirements

• Excellent communication, interpersonal, and strong customer service skills required
• Prior retail and cash handling preferred
• High School diploma
• Some college preferred
• Desire for part time employment
• Strong attention to detail
• Flexible schedule includes mostly weekday hours and some occasional weekend hours
• Availability during the week and some weekends is required
• Frequent lifting and carrying of cartons and merchandise
• Must be able to stand, reach, climb a step ladder and walk much of the time
• The ability to communicate clearly and precisely
• Must be able to lift, push and pull up to 20 pounds
• Must be able to continuously perform manipulative tasks such as keying information into computer systems

Responsibilities

• Engage visitors and make product recommendations
• Answer phone requests about inventory in the shop
• Exhibit confidence in selling merchandise displayed on the sales floor
• Assist in maintaining the sales floor by cleaning, straightening, organizing, and restocking merchandise throughout the day and at end of shift
• Fill in merchandise to support the themes and narratives present in the store
• Open and/or close the store
• Process purchases and returns by accurately processing sales according to Museum procedures
• Take an active role in becoming knowledgeable in the reproduction of prints, stationery, books and gift categories by being curious and taking part in ongoing training about the inventory
• Exemplify professional and ethical behaviors; follow all Museum policies and procedures

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED