Museum Associate
About The Position
The Senator John Heinz History Center, the largest history museum in Pennsylvania and an affiliate of the Smithsonian Institution, is seeking two full-time Museum Associates for the Fort Pitt Museum. The Museum Associate position is a unique entry-level position with duties that overlap multiple museum departments. The position has been designed to provide operational and visitor services support for the museum, while also allowing time for the individual to gain valuable experience with other departments within the museum. The responsibilities of the Museum Associate fall primarily into four categories: Visitor Services; Housekeeping; Overall Museum Support; and Program/Exhibit support.
Requirements
- High school education or equivalent required
- Must be available to work weekends and holidays with some evening shifts required
Nice To Haves
- Some retail/customer service experience is preferred
- Basic knowledge of regional history and museum practice
- Related college coursework in history or museum studies preferred
Responsibilities
- Opening and closing the register each day
- Processing cash and credit card transactions for admissions, tour groups, and museum shop sales
- Greeting and welcoming visitors to the museum in a friendly and engaging manner
- Maintaining the Museum Shop by keeping it tidy and restocking items as necessary
- Receiving and storing Museum Shop orders
- Cleaning and restocking restrooms
- Cleaning floors
- Vacuuming carpets
- Cleaning surfaces
- Properly disposing of trash and recycling
- Daily monitoring of the museum’s security system
- Preparing gallery spaces for visitors each day
- Fielding incoming phone calls and emails
- Demonstrating a working knowledge of upcoming museum exhibitions and programming to address visitor queries
- Serving as an ambassador of the organization, city, and region as part of the museum’s Visit Pittsburgh Welcome Center
- Assisting with school tours and public programming
- Basic historical interpretation
- Helping to edit written content
- Assisting with basic exhibit fabrication
- Helping with research projects
- Set up and tear down for special events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
