Museum Security Guard

University of North Florida Alumni Association•Jacksonville, FL

8d•Onsite

About The Position

As a member of the Security Department, the Security Guard is responsible for ensuring the safety of employees, visitors and the protection of MOCA Jacksonville property and artwork. This position cannot be held by a student. The Security Guard is responsible for ensuring the safety of the works of art by patrolling galleries to ensure that visitors are complying with visitor policies. Performs opening and closing procedures including; locking all doors, checking all floors to ensure that no one is in the building, and alarming/disarming the alarm. Monitors the behavior of visitors at events and during museum hours in an effort to provide a safe environment for staff and the public. Reports all incidents/accidents to supervisor immediately and keeps a record of all incidents. Handles some front desk duties prior to the opening of the museum including monitoring front door, assisting guests, answering telephone, and monitoring the delivery of works of art into the museum. Secure various posts on a rotational basis including galleries, access ramps, elevators, and other areas as assigned. Inspect bags of visitors entering the museum and staff leaving the museum when necessary. Inform visitors and staff of museum policies and enforce them appropriately. Monitor and maintain the flow of visitors in all galleries. Report to a Chief of Security and assist with documenting any incident related to visitors, staff, or art work. Identify safety hazards, suspicious behavior and potential problems and report to the Chief of Security and Deputy Director. Assist with emergency evacuations. Provide security at special events. Perform fireguard duties as qualified. Read departmental memos and remain aware of all policy revisions. Other duties, as assigned.

Requirements

1-2 years of security-related experience
Must be able to walk, run, stand, and stay physically active for longer periods.
Must be able to lift heavy objects (physical protective barriers, e.g., stanchions).
Ability to remain alert at all times.
Good communication skills; ability to interact professionally and respectfully with all levels of staff and visitors and enforce museum policies.
Punctuality is essential.
Professional, attentive, and reliable.
Must be able to work weekends.
Background check required.
May require a credit check.
Designated as a "Responsible Employee" pursuant to their role under Title IX, requiring prompt reporting of allegations of sexual misconduct, sexual violence, and child sexual abuse.

Nice To Haves

Security experience in a customer service-oriented environment with direct customer relations preferred.
Security license not required but experience in a museum or gallery setting preferred.

Responsibilities

Ensuring the safety of employees, visitors, and the protection of MOCA Jacksonville property and artwork.
Patrolling galleries to ensure visitors comply with policies.
Performing opening and closing procedures, including securing the building and managing the alarm system.
Monitoring visitor behavior during events and museum hours.
Reporting all incidents and accidents to the supervisor immediately and maintaining records.
Handling front desk duties before museum opening, such as monitoring the front door, assisting guests, answering the phone, and monitoring art deliveries.
Securing various posts on a rotational basis, including galleries, access ramps, elevators, and other assigned areas.
Inspecting bags of visitors entering and staff leaving the museum when necessary.
Informing visitors and staff of museum policies and enforcing them.
Monitoring and maintaining the flow of visitors in all galleries.
Documenting incidents related to visitors, staff, or artwork.
Identifying and reporting safety hazards, suspicious behavior, and potential problems.
Assisting with emergency evacuations.
Providing security at special events.
Performing fireguard duties as qualified.
Reading departmental memos and staying aware of policy revisions.