Security Guard

Mercer University•Atlanta, GA

13d•Onsite

About The Position

Mercer University’s Police Department is looking for new Security Guards to work on our Atlanta, Georgia campus. The Mercer University Campus Security Guard is a non-sworn position responsible for supporting the safety and security of Mercer University property, students, faculty, staff, and visitors. This role focuses on preventative patrol, access control, customer service, and reporting of suspicious activity. Security Guards serve as a visible deterrent to crime, assist with routine incidents, and act as the eyes and ears of the department, relaying information to sworn law enforcement personnel when necessary. This position requires regular interaction with supervisors, co-workers, Mercer University employees, students, and campus visitors. The Mercer University Police Department adopts a community policing strategy which promotes problem solving techniques to reduce fear of crime and improve quality of life and police services, through a proactive reliance on community resources that addresses crime causing conditions.

Requirements

High school diploma/GED or Vocational School Diploma
Some relevant experience
Ability to perform prolonged standing and walking patrols
Ability to operate a utility vehicle (UTV)
Ability to climb stairs
Ability to occasionally lift or move moderately heavy objects
Ability to work indoors and outdoors in varying weather conditions
Ability to monitor assigned areas and remain alert for extended periods
Ability to observe and report suspicious activity, safety hazards, and university violations in a timely and accurate manner
Ability to complete written reports and maintain activity logs
Ability to utilize basic computer systems for data entry and incident documentation
Ability to operate standard security equipment, including two-way radios, access control systems, and video surveillance systems
Ability to lock and unlock doors and gates
Ability to place cones or barriers for traffic and pedestrian control
Ability to perform basic assistance such as vehicle jump-starts
Ability to check the condition of assigned equipment
Ability to provide high-quality customer service
Ability to assist students, staff, and visitors with directions, safety escorts, and general support
Ability to interact professionally with individuals who may be upset, distressed, or in need of assistance
Ability to remain calm and exercise sound judgment in tense or rapidly changing situations
Ability to use de-escalation techniques and effective communication to reduce conflict
Ability to recognize situations that require escalation and promptly request assistance from sworn law enforcement or emergency responders
Ability to be adaptable and respond to changing conditions, priorities, and schedules
Strong communication and interpersonal skills
Ability to effectively convey information both verbally and in writing
Highly observant and detail-oriented
Ability to identify unusual or abnormal behavior or conditions
Ability to learn and apply university policies, procedures, and applicable laws relevant to a non-sworn security role
Understanding of the limits of authority
Good decision-making skills
Ability to follow established protocols when responding to incidents or requests for service
Must pass a Criminal Background Check

Responsibilities

Perform preventative patrol, access control, customer service, and reporting of suspicious activity.
Serve as a visible deterrent to crime and assist with routine incidents.
Act as the eyes and ears of the department, relaying information to sworn law enforcement personnel when necessary.
Interact professionally with supervisors, co-workers, Mercer University employees, students, and campus visitors.
Utilize community policing strategies and problem-solving techniques.
Perform prolonged standing and walking patrols.
Operate a utility vehicle (UTV).
Climb stairs.
Occasionally lift or move moderately heavy objects.
Work indoors and outdoors in varying weather conditions.
Monitor assigned areas and remain alert for extended periods.
Observe and report suspicious activity, safety hazards, and university violations in a timely and accurate manner.
Complete written reports and maintain activity logs.
Utilize basic computer systems for data entry and incident documentation.
Operate standard security equipment, including two-way radios, access control systems, and video surveillance systems.
Lock and unlock doors and gates.
Place cones or barriers for traffic and pedestrian control.
Perform basic assistance such as vehicle jump-starts.
Check the condition of assigned equipment.
Provide high-quality customer service, including assisting students, staff, and visitors with directions, safety escorts, and general support.
Interact professionally with individuals who may be upset, distressed, or in need of assistance.
Remain calm and exercise sound judgment in tense or rapidly changing situations.
Use de-escalation techniques and effective communication to reduce conflict.
Recognize situations that require escalation and promptly request assistance from sworn law enforcement or emergency responders.
Respond to changing conditions, priorities, and schedules, including shift changes, special events, and emergency situations as needed to support campus operations.
Convey information effectively both verbally and in writing.
Be highly observant and detail-oriented.
Identify unusual or abnormal behavior or conditions.
Learn and apply university policies, procedures, and applicable laws relevant to a non-sworn security role.
Understand the limits of authority.
Demonstrate good decision-making skills and the ability to follow established protocols when responding to incidents or requests for service.