Municipal Services Officer

City of Redondo Beach•Redondo Beach, CA

7d•Onsite

About The Position

Come join the Redondo Beach Police Department as a Municipal Services Officer! Under the direction of the Chief of Police, performs all aspects of municipal parking enforcement and animal control programs. Performs a wide range of community service duties and other work as assigned. Performs work under general instructions, but within established policies and procedures; performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives.

Requirements

Possess a high school diploma or G.E.D. equivalent.
Be a United States citizen or a resident alien who is eligible and has applied for citizenship.
Be 18 years of age prior to appointment.
Possess a valid Class C California operator's license issued by the California Department of Motor Vehicles.
Achieve California Penal Code 832 certification within one year of appointment.
Achieve California Penal Code 597/597.1 certification within one year of appointment.
Sound decision-making skills and critical thinking to professional recommendations, decisions and completed staff work.
Initiative to achieve positive, timely results for the organization while maintaining interpersonal, customer service, diplomatic skills and ethical conduct.

Nice To Haves

An Associates or Bachelor's degree from an accredited college or university is highly desirable.
Bilingual skills in Spanish, Japanese, Chinese, Korean, Arabic, Vietnamese or American Sign Language are highly desirable.

Responsibilities

Performs tasks in a variety of routine and complex public safety assignments including parking enforcement, animal control and other assigned municipal services.
Patrols an assigned route, identifies illegally parked vehicles and issues parking violation notices or warnings; patrols the City to investigate, locate, capture, and impound domestic animals; responds to calls from the public concerning dangerous, stray, nuisance, injured or dead domestic and wild animals and parking offenses.
Performs special assignments to support other law enforcement actions including licensing activities, traffic control, language interpretation, storage and impound of vehicles, municipal violation enforcement; writes reports, and testifies at administrative hearings and in court.
Educates the public and staff regarding parking and animal regulations; makes presentations at schools and community meetings; researches and responds to customer complaints, questions and concerns; assists in the training of new and subordinate personnel.
Uses computer equipment and software to input, extract, review, and analyze information and data used in the investigation of animal control, parking enforcement and quality of life issues.
Services and maintains work unit equipment and vehicles; collects and counts money from parking meters and performs minor repairs of parking meters and machines.
Interprets and enforces State, County and City laws, ordinances, regulations and procedures and takes appropriate action firmly, courteous, tactfully and impartially to achieve successful results in support of the Department's mission, goals and objectives.
Understands and follows directions; coordinates activities with supervisors, co-workers, other City departments, the courts and other law enforcement and government agencies; maintains liaison with community groups.
Works irregular hours including days, evenings and nights, including weekends and holidays; must be available for call-back and automatic return to work with a reasonable response time during off-duty hours for major emergencies, disasters, critical incidents and as otherwise required.
Responds to major incidents reported to the Police Department involving parking enforcement, animal control and traffic control; comprehends and supports the Incident Command System/Standardized Emergency Management System (ICS/SEMS/NIMS); works collaboratively with the Incident Commander for the achievement of the incident objectives and the efficient use of municipal services resources.
Works cooperatively with personnel, co-workers and the management team; exercises tact, self-restraint and good judgment; takes initiative to achieve positive, timely results for the organization with diplomatic skills and ethical conduct.
Supports the City's mission, goals, policies and objectives; delivers outstanding internal and external customer service; solve problems and communicate effectively with the public and fellow employees.
Supports the City's corporate values of openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility
Performs other related duties as assigned.