Assistant Manager, Municipal Services

University of British Columbia•Vancouver, BC

1d•CA$7,502 - CA$10,788•Onsite

About The Position

The Assistant Manager provides strategic and operational leadership for a portfolio of municipal operations facilities and services across South Campus. The role is accountable for the safe, efficient, and reliable delivery of services that support core university operations, including infrastructure maintenance, materials management, waste operations, and logistical support for academic and research activities. This position ensures continuity of service across multiple operational sites by coordinating resources, resolving service disruptions, and implementing risk-based operational strategies. The Assistant Manager contributes to operational and capital planning, aligns service delivery with institutional priorities, and ensures effective stewardship of assets, infrastructure, and financial resources. The role provides full leadership oversight for multiple operational teams, contractors, and service providers, including workforce planning, performance management, and the development of a strong safety and service-oriented culture.

Requirements

Undergraduate degree in a relevant discipline.
Minimum of four years of related experience, or an equivalent combination of education and experience.
Ability to read and interpret engineering drawings and specifications.
Knowledge of Environmental Regulations and Metro Vancouver by-laws.
Ability to work independently and collaboratively in a team environment.
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
Strong written, verbal, and interpersonal communication skills.
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Exceptional time management and organizational skills with the ability to effectively and efficiently prioritize actions in response to numerous and diverse demands.
Valid B.C. Class 5 Driver’s License.

Nice To Haves

Experience working with asset data, including asset inventories, condition data, and performance metrics.
Experience and exposure to customer experience, billing, and inventory management.
Strong willingness and ability to learn new concepts, tools, and frameworks.
Intellectual curiosity and a growth mindset.

Responsibilities

Accountable for client relations and ensure the yards are safe, accessible, and well stocked for both the academic and neighbourhood community.
Develops and implements storage protocols and procedures, including intake criteria and application processes, as well as the assignment, duration, and fee structure for storage space allocation.
Manages and mentors field employees, crews, clients and contractors.
Works collaboratively with operations managers and community partners to understand and support their needs.
Ensures facilities and activities comply with regulatory requirements, while proactively managing environmental impacts and operational risks.
Responsible for maintaining accurate asset inventories, defining asset ownership, and ensure lifecycle stewardship.
Oversees condition assessments, develop maintenance strategies, risk evaluations, and renewal planning to support financial decisions relating capital renewal.
Ensures all activities comply with regulated licensing protocols and safety regulations, including conducting crew talks and managing health and safety procedures.
Oversees access control and hours of operations.
Manages storage across all Facilities operated yards in South Campus.
Directs daily activities, logistics, and coordinating with crews to manage access, materials, and equipment.
Maintains, tracks, and procures materials, tools, and heavy equipment for yard operations, including overseeing specialized equipment needs such as lift moves and scaffolding erection.
Manages operational budgets, develops and monitors key performance indicators, and prepares reports for Municipal Manager.

Benefits

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally.
A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world.
Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential.
New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work.
Equity and diversity are essential to academic excellence.
An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.
We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [email protected].