About The Position

The Multiskilled Technician performs duties spanning emergency department unit secretary, emergency department technician, and patient access clerk functions. As a member of the healthcare team, the role supports activities at the nursing stations through clerical work and upkeep of the area’s physical environment. The technician also assists with emergency department flow and patient care under the direction of an ED physician or nurse. Patient access duties include providing accurate, flexible, customer-focused service while supporting teamwork and Marshall Medical Center North’s goals.

Requirements

  • High school graduation or equivalent is preferred.
  • Ability to be flexible and cope with high levels of stress.
  • Proficiency, accuracy, and teamwork in a healthcare setting.

Nice To Haves

  • CPAR certification (optional).
  • Basic Life Support certification (optional).
  • Crisis Prevention Institute training (optional).

Responsibilities

  • Assist with planning, organizing, and implementing activities at the nursing stations.
  • Perform clerical duties and maintain the physical environment of the nursing station area.
  • Assist with emergency department flow and patient care under the direction of an ED physician or nurse.
  • Obtain EKGs and vital signs.
  • Transport patients.
  • Collect and transport laboratory specimens when competent to do so.
  • Use computers, fax machines, scanners, telephones, credit card machines, and copy machines to support patient access duties.
  • Perform upfront collections and deposits.
  • Make Accureg corrections.
  • Provide customer service and promote a positive team spirit while maintaining accuracy and service standards.
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