Multi-Site Maintenance Technician

Avenue5 Residential • East Wenatchee, WA

1d

About The Position

The Multi-Site Maintenance Technician performs apartment and property maintenance duties as directed by the maintenance supervisor and/or property manager, while maintaining high standards of customer service, cleanliness, and curb appeal. The role includes repairs and preventative maintenance across multiple property systems and amenities, completing work orders to company standards and resident satisfaction, and inspecting grounds, buildings, and common areas for safety and maintenance needs. The technician also helps address property emergencies, communicates maintenance issues to leadership, follows safety and risk-management requirements, and participates in emergency on-call and after-hours assignments. The position requires professional, courteous interactions with residents and potential residents, collaboration with residents and associated teams or agencies, and adherence to company policies and training requirements.

Requirements

• High school diploma or equivalent.
• At least one year of experience in the property management industry or a directly related field.
• General maintenance and general carpentry skills.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.

Responsibilities

• Perform repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds systems, as dictated by state guidelines.
• Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
• Perform preventative maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain the work order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities for safety, cleanliness, and maintenance, repair, or replacement needs.
• Assist with property emergencies, including snow removal, other inclement weather emergencies, fires, and floods.
• Promptly communicate maintenance issues to maintenance leadership.
• Observe and promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
• Participate in emergency on-call and after-hours maintenance assignments, meeting established response times and addressing emergency issues appropriately.
• Maintain cleanliness and curb appeal and interact courteously and professionally with current and potential residents.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Maintain a professional demeanor and appearance and promote the same throughout the team.
• Adhere to all components of the company risk-management program.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED