Multi-Site Maintenance Technician

Avenue5 Residential, LLC•East Wenatchee, WA

About The Position

Avenue5 Residential is seeking a Multi-Site Maintenance Technician to handle apartment and property maintenance duties as directed by the maintenance supervisor and/or property manager. The technician is responsible for maintaining customer service standards and the curb appeal of assigned properties, completing repairs and preventive maintenance, and ensuring resident satisfaction. The role supports the Gateway and Pioneer properties.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in the property management industry or a directly related field.
  • General maintenance and general carpentry skills.
  • Maintain a valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as dictated by state guidelines.
  • Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
  • Perform proactive preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property features.
  • Maintain the work order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common-area amenities to maintain safety and cleanliness and identify issues requiring maintenance, repair, or replacement.
  • Assist with property emergencies, including snow removal, other inclement weather emergencies, fires, and floods.
  • Promptly communicate property maintenance issues to maintenance leadership.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Participate in emergency on-call and after-hours maintenance assignments, meet established response times, and address emergency issues appropriately.
  • Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and potential residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same across the team.
  • Adhere to all components of the company risk management program.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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