Multi-site Lifestyle Coordinator - Active Adult

Greystar Management Services•Benbrook, TX

7d•Onsite

About The Position

The Multi-Site Lifestyle Coordinator is responsible for planning, coordinating, and executing engaging social, educational, wellness, and recreational programs that enhance the resident experience and support resident retention across two or more Active Adult communities. This role serves as a visible ambassador of community culture by fostering meaningful resident connections, coordinating events and activities, and developing partnerships that enrich community life. In addition to lifestyle programming, the Multi-Site Lifestyle Coordinator supports community sales and marketing efforts by assisting with prospect engagement, resident onboarding, move-in coordination, and community outreach initiatives. The position requires strong organizational skills, flexibility, and the ability to effectively manage priorities across multiple locations while ensuring a consistent and exceptional resident experience.

Requirements

Strong organizational skills
Flexibility
Ability to effectively manage priorities across multiple locations

Responsibilities

Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Ensures all amenities are in tour condition and prepared for resident use.
Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees.