Multi Site General Manager

Aramark • Area L (Grasslands), BC

7d • CA$90,000 - CA$95,000 • Hybrid

About The Position

The Multi-Site General Manager is a senior operational leader responsible for the overall performance, compliance, and client satisfaction of a diverse portfolio of Aramark accounts across Kamloops and area. This role provides hands-on leadership across business dining, higher education and healthcare sites. The Multi Site GM ensures consistent execution of Aramark programs and processes, strong financial performance, and high-quality service delivery, while developing site leaders and acting as a key partner to both clients and district leadership.

Requirements

• Five or more years of senior management experience in food service, hospitality, or multi-site operations
• Proven experience managing multiple locations/services and leading large, diverse teams
• Strong financial acumen with experience managing P&Ls and complex operating environments
• Demonstrated ability to enforce standards while maintaining positive, productive relationships
• Advanced food safety certification or ability to obtain
• Strong computer literacy including Excel, PowerPoint, and Word
• Valid driver’s license and ability to travel locally and seasonally

Nice To Haves

• Post-secondary education in Hospitality Management, Business Administration, or a related field
• Bachelors preferred
• Minimum 10 years experience
• Confident, disciplined operator who values standards, structure, and accountability
• Calm and effective in complex, fast-paced environments
• Detail-oriented with the ability to zoom out strategically when required
• Trusted leader who can balance client needs, team development, and financial results
• Comfortable acting as an extension of district leadership

Responsibilities

• Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
• Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
• Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency
• Ensure full adherence to all Aramark programs, policies, and operating standards
• Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
• Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
• Identify gaps in compliance or execution and implement corrective action plans as required
• Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
• Support and lead CBRs, QBRs, audits, and renewal discussions
• Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention
• Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
• Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
• Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results
• Lead, coach, and develop a multi-site management team, building bench strength and succession plans
• Ensure consistent performance management, engagement, and accountability across all locations
• Support talent development and internal promotion through structured coaching and feedback
• Champion a safety-first culture across all sites
• Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
• Address incidents, risks, and audit findings promptly and effectively
• Act as a delegate for the District Manager when required
• Support mobilizations, renovations, and operational transitions
• Contribute to district initiatives related to growth, compliance, people development, and operational excellence

Benefits

• Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Enjoy discounts on everyday products and services to make life more affordable.
• Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Clear career path planning and development opportunities tailored to your skills and aspirations.
• We are deeply committed to providing a safe, healthy, and positive work environment for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior