Multi-Site Community Manager

Quintasen Holdings, LLCBluffton, SC
Onsite

About The Position

Quinn Residences is the leading owner, operator, and developer of purpose-built, dedicated single-family rental communities across the Southeast. Founded in 2020 and headquartered in Atlanta, our mission is to deliver high-quality, well-located homes that offer the best of both worlds: the space and privacy of homeownership with the flexibility and convenience of renting. Each Quinn community is intentionally designed and professionally managed to provide a rich living experience. We offer thoughtfully crafted homes, curated amenities, and a true neighborhood connection, all wrapped in a maintenance-free lifestyle. For more information, visit https://live-quinn.com [https://live-quinn.com].

Requirements

  • General knowledge of all aspects of Property Management
  • At least 4 years of property management experience as a community manager
  • Ability to learn and use various types of computer software programs including but not limited to: Yardi, Microsoft Outlook, Blue Moon, credit screening software, revenue management system, excel and word
  • High School Diploma

Responsibilities

  • Responsible for all on‑site operations of the assigned community
  • Meeting or exceeding the annual budget regarding NOI
  • Providing leadership, hiring, training, evaluating, and supervising all on site associates
  • All on‑site operations functions
  • Promoting and upholding all company policies
  • Develop yearly operating budgets/forecasts and sales/marketing plans
  • Accurately create, prepare, and convey all operational and financial data to the Regional Manager in a timely manner
  • Work with Regional Manager to identify community goals and objectives
  • Establish and implement leasing goals, while managing an effective lease expiration program
  • Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments
  • Monitor the timely receipt and reconciliation of rent collections and ensure statutes are followed
  • File timely evictions on non-paying residents
  • Effectively show, lease, and move in prospective residents
  • Implement programs for resident retention and service request follow-ups
  • Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends
  • Direct efforts to implement sales and marketing plans which effectively maximize income and result in high occupancy
  • Ensure that an adequate number of vacant homes are always market ready and available for showing
  • Design an effective preventative maintenance program to monitor service request turnaround and ensure the responsiveness of the maintenance staff
  • Ensure all assigned company training is taken as assigned and scheduled
  • Maximize rental income while minimizing expenses through effective planning and control
  • Regularly evaluate ways to increase NOI by increasing income and reducing expenses where possible
  • Create staffing schedules and ensure they are consistent with community needs
  • Participate in planned resident and company activities
  • Evaluate and recommend changes on rent/pricing strategies that maximize rent growth
  • Ensure all marketing materials, websites, internet listing sources and printed material are accurate and updated
  • Analyze and evaluate monthly and/or quarterly financial statements
  • Write clear and concise variance reports to substantiate the analysis
  • Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed
  • Perform annual performance reviews on all supervised associates
  • Oversight of all daily operations
  • Complete incident reports on all incidents that pose a threat to person or property and notify the Regional Manager of these incidents so further action may be pursued if deemed necessary
  • Promoting and upholding all company policies and procedures
  • Ensure that there are no liability issues at the community and if any are discovered they are reported immediately to the Regional Manager
  • Negotiation of all service contracts
  • Oversight of all capital or improvement projects including ongoing renovation projects
  • Maintain a superior customer service relationship with residents, co-workers, and vendors
  • Light travel may be required depending on the location of each community
  • In addition, travel may be needed for corporate meetings and functions
  • All other tasks as assigned by the Regional Manager or corporate personnel
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