Community Manager, Multi-Site - Residential

Decron Properties•Bothell, WA

3d•Hybrid

About The Position

The Multi-Site Community Manager is responsible for overseeing the daily operations and performance of multiple residential apartment communities. This leadership role ensures that each assigned community meets or exceeds financial, occupancy, and customer service goals. The Multi-Site Community Manager directs on-site teams, manages budgets, and ensures compliance with all company policies and legal requirements, while promoting a culture aligned with Decron Properties' values.

Requirements

High school diploma or equivalent required
5+ years of experience in multi-family property management, including at least 2 years managing multiple locations
Strong financial and operational acumen
Excellent communication, leadership, and interpersonal skills
Proficient in property management software (e.g., Yardi, RealPage)
In-depth knowledge of Fair Housing laws, landlord-tenant regulations, and budgeting
Ability to work weekends or extended hours as needed

Nice To Haves

Bachelor’s degree in business, Real Estate, or related field preferred
CAM, ARM, or CPM certification
Experience managing multiple properties with diverse operational needs

Responsibilities

Oversee day-to-day operations at multiple residential communities
Provide direct supervision of on-site Assistant Managers, Leasing Staff, and Maintenance Staff
Develop, manage, and analyze budgets, occupancy, collections, and expenses for each community
Ensure consistent operational standards across all sites
Lead performance management and staff development at each location
Monitor and address resident satisfaction, concerns, and retention
Ensure communities comply with Fair Housing, OSHA, local regulations, and company policies
Conduct regular site visits and property inspections
Partner with Maintenance Supervisors to maintain physical asset condition and service response times
Report on performance metrics and strategic updates to Residential Portfolio Manager
Travel between sites
Assist in onboarding new community team members
Support marketing efforts across communities during lease-up or high-turnover periods
Participate in company-wide initiatives, training, and events as needed
Other duties as assigned