Multi-Site Community Manager

Urban League of Metropolitan Seattle•Seattle, WA

9d•Onsite

About The Position

This position will provide oversight for 2 ULMS properties: an affordable housing site in the Central District of Seattle and a Permanent Supportive Housing Site in Federal Way. The Multisite Community Manager is responsible for the day-to-day operations of the assigned communities and ensures that the established company objectives are achieved. This role provides oversight of all operations including but not limited to lease administration, marketing, compliance, accounting, and resident satisfaction and retention. This role manages tenant relations, coordination of move-in/move-out processes, and stays within budget guidelines. Key objectives include maximizing occupancy levels and creating communities that residents feel proud to call home.

Requirements

HS diploma or GED required
3+ years of residential community property management experience
1+ year of people management experience
Active Knowledge of Fair Housing requirements, laws, and procedures as well as Affordable Housing and Tax Credit Compliance requirements, regulations, and procedures.
Current knowledge of City of Seattle, King County, WA State, and Federal housing and landlord tenant laws, rules, and regulations
Experience with Tax Credit and Compliance certifications, recertifications, and inspections.
Experience with property management CRM such as AppFolio, Yardi, Doorloop, etc.
Experience with evictions, abandonment, delinquent payment plans, required legal notices, violations, etc.
Ability to work independently.
Proficient in MS Office – Word, Excel, Outlook
Highly organized and ability to wear multiple hats in an ambiguous, fast-moving environment
Ability to multi-task, set, and shift priorities as needed
Ability to perform in a high-pressure environment and meet deadlines without compromising quality
Personal qualities of integrity, credibility, and a commitment to ULMS’ mission

Nice To Haves

Experience with Apfolio
Low Income Housing Tax Credit (LIHTC) certification, Certified Apartment Manager (CAM) or Certified Property Manager (CPM) desired
Experience with Permanent Supportive Housing facility management
Experience in building and scaling teams and systems

Responsibilities

Oversight of all operations including lease administration, marketing, compliance, accounting, and resident satisfaction and retention.
Manage tenant relations.
Coordinate move-in/move-out processes.
Stay within budget guidelines.
Maximize occupancy levels.
Create communities that residents feel proud to call home.

Benefits

Medical - $8,741.40 per year
Dental - $570 per year
Vision - $65.04 per year
Group Life & ADD - $41.70 per year
Employee Assistance Program - $57.60 per year
403(b) retirement - $100 per month
Health & Fitness Benefit - $419.88 per year
LinkedIn Learning Account
Professional Development Funds – up to $1500 per year for approved professional development activities
~ 3.5 weeks of PTO accrued annually during first 24 months of employment
8 annual personal holiday/health and wellness days
11 paid holidays + 6 day paid winter holiday break
WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid
Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
Taxes – 9.8% of salary